Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range.

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geetengtan

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Oct 27, 2013
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Hi all,
Today when I open my pc, my screen appears this message:
"Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem"
and i can't even start my computer. Can anybody help me with this problem? I will really appreciate if anybody could help.
 
Solution
Phillip Corcoran
Sound like the hard drive may be failing, if not actually failed. If you need to rescue any data from it, remove it and install it into another PC as a second drive so you can copy data from it and save it somewhere else.

Then test that drive while it's installed as a second drive. You can test it with SeaTools for Windows which obviously you'll need to install on the host computer: http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/

Strongly advise you rescue data from it before you test it.
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Phillip Corcoran

Phillip Corcoran

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Sep 7, 2013
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Sound like the hard drive may be failing, if not actually failed. If you need to rescue any data from it, remove it and install it into another PC as a second drive so you can copy data from it and save it somewhere else.

Then test that drive while it's installed as a second drive. You can test it with SeaTools for Windows which obviously you'll need to install on the host computer: http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/

Strongly advise you rescue data from it before you test it.
 
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Ray James

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Nov 30, 2013
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I have the same issue and would like someone to help me please. I have installed a new drive and the system is running, but trying to access the old drive I still cannot. Everytime i hook up the old drive and reboot the system, I get the same error. The system does not load windows or boot. When I remove the connection to the old drive, system boots fine. I just want to save my data.

Any one have any ideas? Thanks in advance.
 
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