Help - Screens Go Black and PC Freezes

Guinea

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Apr 2, 2011
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I was working on my computer all day yesterday. Nothing too difficult for the GPU...torrenting a few things, doing some homework, etc. Then sometime in the evening, my displays (3) went black and did not respond. The monitors remained on, but with completely black screens. I have a triple monitor setup. All three monitors coming from a Sapphire Radeon HD6970. One via HDMI, one through DVI and the third through DisplayPort to DVI.

I have a liquid cooling system that I installed about 2 months ago. I did incorporate a GPU block, but did not get an aftermarket heatsink for the GPU. Only the block is sitting on the GPU right now. I was monitoring the GPU temperature, however...and it never passed 40 degrees C. I cleaned out the fluid and refilled it with cleaner fluid to see if that helped. I updated my BIOS as well as the GPU drivers. Nothing seemed to help.

When the computer would freeze (I could tell it was froze because my CAPSLOCK button was not making a change on my keyboard lights)...I would hard boot it. Everything would come back up normal and I could perform 100% normally for about 6 minutes before it would freeze again. I originally thought it was an issue with my DisplayFusion application, so I uninstalled it and it is still happening. I removed my GPU and am running a single monitor directly to the MOBO for now. It has not frozen since (about 30 minutes so far). What does this mean? Is my GPU overheating or is it actually fried and needs to be replaced? Please help.

UPDATE: I put the video card back in and plugged only the DVI port back in (1 monitor). The temperature of the GPU stabilized around 36-37 degrees C. When I plugged the other two displays, it jumped to 46-47. It then froze after about 5 minutes. I restarted with only 2 monitors and the temperature stayed the same...and then froze after 5 minutes. I am now back down to 1 monitor, and the temperature is sitting at 39 degrees C. I will update on whether I get another freeze in a bit.

UPDATE: Still no freezing over an hour later. Is it safe to assume I need to replace this card? That would be quite upsetting but then again, it is quite old.
 

Guinea

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Apr 2, 2011
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18,530
They will RMA something that I bought years ago? Will they just replace it or something? I was actually looking into picking up the Sapphire R9 280x Toxic as a replacement. Seems like a solid card for the price point...but of course you can't buy it anywhere... not having a good weekend.