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Computer crashing when gaming.. :(

Tags:
  • GPUs
  • Computers
  • Gaming
  • Graphics
Last response: in Graphics & Displays
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October 27, 2013 7:35:03 PM

Running Windows 7 64 bit. About a month ago I started noticing my computer was crashing/then restarting whenever I would play a game that had a demand for graphics (Guild Wars 2, WoW etc). I thought maybe it was my drivers so I reinstalled everything, it seemed to fine. Then about a week ago it started again.

I pulled up a program to measure the temp of my graphics card (should have done this originally but the reinstall seemed to fix it) and it was going from 30c-92c in 15-30 seconds. This was happening quite often over and over and when it hit 92, it would crash. So I went online and saw that the Asus 7950 card had a design flaw, and a simple fix of putting rubber washers behind the screws of the heatsink would fix it. I did as instructed and now my temperature stays really low on high load (40c-50c). However, my computer is STILL crashing when I open up a graphic intensive game, it only takes 2-5 seconds now and CRASH. The temp stays 30c-40c though when the crash happens.

Could the GPU chip be fried from it reaching such a high temp numerous times and this could be what's crashing it? I've tested the PSU (CORSAIR HX Series HX750 750W) with a multimeter (it was fine), ran a CPU overclock (it was fine), tested the RAM with memtest (fine). The computer stays totally stable until I open up WoW or GW2 and then it crashes. Before I order a whole new GPU, I want to rule everything out.

Thank you for any help.

More about : computer crashing gaming

a b 4 Gaming
October 27, 2013 7:38:26 PM

Please provide your full system specs, including the brand and model (not just wattage) of your PSU.
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a b 4 Gaming
October 27, 2013 7:40:36 PM

Assuming you still have the GPU under warranty, I would at least contact Asus about your issue. But first I would give us a list of your parts, so we can try and rule out any other possible issues. I would suspect your PSU can't handle the power load of your GPU, but I don't know for sure since we don't know what parts you have.
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October 27, 2013 7:45:51 PM

Specs:

CPU: Intel - CoreĀ™ i7-3770K Processor
CPU Cooler: Corsair - Hydro Series H100 Dual 120mm Fan CPU Cooler
Motherboard: GIGABYTE GA-Z77X-UD5H-WB
Graphics Card: Asus - HD7950-DC2T-3GD5 Radeon HD 7950 Graphic Card - 900 MHz Core - 3 GB GDDR5 SDRAM - PCI-Express 3.0 x16
RAM: OCZ DDR3 PC3-12800 2GB (x 4)
HD: Western Digital - Caviar Black 1 TB

I should say that I've been running this card/setup for the last year and a half with no problems until now (3 months ago).

Edit: Now that I pulled the card up on Newegg, it looks like a lot of people have also complained of crashing etc in the past. Looks like I bought a lemon card that's just now screwing up.

Thank you. :) 
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Best solution

a b 4 Gaming
October 27, 2013 8:14:25 PM

Make sure you contact Asus and let them know what is going on. They should be able to help you a bit and if not, then you can RMA it and get a good one.
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a b 4 Gaming
October 28, 2013 3:58:20 PM

Brand and model (not just wattage) of the PSU?
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