Computer crashing when gaming.. :(

CheerfulMatt

Honorable
Oct 27, 2013
11
0
10,520
Running Windows 7 64 bit. About a month ago I started noticing my computer was crashing/then restarting whenever I would play a game that had a demand for graphics (Guild Wars 2, WoW etc). I thought maybe it was my drivers so I reinstalled everything, it seemed to fine. Then about a week ago it started again.

I pulled up a program to measure the temp of my graphics card (should have done this originally but the reinstall seemed to fix it) and it was going from 30c-92c in 15-30 seconds. This was happening quite often over and over and when it hit 92, it would crash. So I went online and saw that the Asus 7950 card had a design flaw, and a simple fix of putting rubber washers behind the screws of the heatsink would fix it. I did as instructed and now my temperature stays really low on high load (40c-50c). However, my computer is STILL crashing when I open up a graphic intensive game, it only takes 2-5 seconds now and CRASH. The temp stays 30c-40c though when the crash happens.

Could the GPU chip be fried from it reaching such a high temp numerous times and this could be what's crashing it? I've tested the PSU (CORSAIR HX Series HX750 750W) with a multimeter (it was fine), ran a CPU overclock (it was fine), tested the RAM with memtest (fine). The computer stays totally stable until I open up WoW or GW2 and then it crashes. Before I order a whole new GPU, I want to rule everything out.

Thank you for any help.
 
Solution
Make sure you contact Asus and let them know what is going on. They should be able to help you a bit and if not, then you can RMA it and get a good one.
Assuming you still have the GPU under warranty, I would at least contact Asus about your issue. But first I would give us a list of your parts, so we can try and rule out any other possible issues. I would suspect your PSU can't handle the power load of your GPU, but I don't know for sure since we don't know what parts you have.
 

CheerfulMatt

Honorable
Oct 27, 2013
11
0
10,520
Specs:

CPU: Intel - Core™ i7-3770K Processor
CPU Cooler: Corsair - Hydro Series H100 Dual 120mm Fan CPU Cooler
Motherboard: GIGABYTE GA-Z77X-UD5H-WB
Graphics Card: Asus - HD7950-DC2T-3GD5 Radeon HD 7950 Graphic Card - 900 MHz Core - 3 GB GDDR5 SDRAM - PCI-Express 3.0 x16
RAM: OCZ DDR3 PC3-12800 2GB (x 4)
HD: Western Digital - Caviar Black 1 TB

I should say that I've been running this card/setup for the last year and a half with no problems until now (3 months ago).

Edit: Now that I pulled the card up on Newegg, it looks like a lot of people have also complained of crashing etc in the past. Looks like I bought a lemon card that's just now screwing up.

Thank you. :)