High precision event timer disabled

lightband

Honorable
Oct 28, 2013
16
0
10,510
My High precision event timer has been disabled by my system (W7 x64 / AMD A10). I've tried the things suggested by TuneUp Utilities (update driver) to no avail. The device status says: "This device is disabled because the firmware of the device did not give it the required resources. (Code 29)" Can't find any reference to this device in the BIOS. Any suggestions?
 
Solution
I've never run into issues whith chipset drivers, just download and run the installer. Be sure it's the correct chipset drivers for your motherboard. You should be able to find it on the motherboard manufacturer's web site.

lightband

Honorable
Oct 28, 2013
16
0
10,510
Update: I found the HPET in my BIOS and saw that it was enabled. I disabled and re-enabled it, but it's still disabled in the OS. I use this computer as an audio recording studio. Sometimes, when I'm using particularly complex sound event, there are popping noises in the audio output. This occurs even when the disk or CPU resources are far from being overloaded. Am I right in thinking this might be related to the disabled HPET?

Here's a more detailed description of the system I'm using:

MSI FM2-A85XA-G65 Motherboard
AMD A10-5800K APU
16Gb RAM
Windows 7 64-bit

Thank you for any help anyone can offer.

Al
 

lightband

Honorable
Oct 28, 2013
16
0
10,510


 

lightband

Honorable
Oct 28, 2013
16
0
10,510
Hi, thanks for answering. No, bios only indicates enabled/disabled for HPET. The MB, which I just put in last week, comes with disappointingly few possible user settings in the bios (& I did make sure I had the latest update). In fact, the only mention of 64 I can find is under PCI Subsystem Settings: PCI Latency Timer is set to 64; the possible settings are 32, 64, 96, 128, 160, 192, 224, 248—I don't really know what that means. I don't have anything inserted into a PCI slot. I do have a Firewire card in a PCIe x1 slot, however, and that's connected to my audio interface (Tascam FW-1082) which controls everything having to do with audio in the studio. I guess I could increase the PCI Latency Timer, and that may resolve my popping audio issue, but I can't see how it's relevant to the HPET.... Anyway, I won't do anything until I hear back from you. Thanks again.
 
Which device is actually giving the error 29 in the device manager? Normally just updating or the driver or making sure the driver is properly installed will fix this problem.

If it's the HPET device giving the error, it will be part of the chipset drivers that came with your motherboard. You can also get the newest chipset drivers from your motherboard manufacturer's web site.
 

lightband

Honorable
Oct 28, 2013
16
0
10,510
Yes, it is the HPET giving the error message. When I try to update the driver, Windows tells me I already have the appropriate one.

After your last post I downloaded & ran the latest chipset drivers installation file from MSI. I quadruple-checked all the specs so I'm certain it was the right one. During installation, however, the sytem crashed & it took me a while to manage rebooting the OS (had to restore previous configuration, etc.). I'm somewhat wary of trying the chipset installation again....

Are there processes I need to end in order to achieve a clean install of new chipset drivers?