- Oct 28, 2013
- 4
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- 10,510
I work in a community college as their IT guy and had a strange situation that I was hoping someone could explain.
I have a Dell Optiplex 380 that was stuck in a boot loop. The very second it tried to boot from the HDD it would reboot and keep doing that forever. It was so quick I was pretty sure it wasn't a MBR issue. I figured there must be something wrong with the mobo, because when I tried a different HDD it did the exact same thing. I also tried setting the BIOS back to defaults, and verified it's running the latest BIOS version. After spending some time talking with Dell support they suggested I try booting from a Windows installation disc and doing a fresh install. Against all logic that fixed the issue. When I asked the Dell support tech about this he just said "It's a Windows thing." So my question is: What would a fresh Windows install fix on a system that isn't directly tied to the HDD itself? Is there somewhere on the mobo that an install writes to that was perhaps fixed by this? Thanks!
I have a Dell Optiplex 380 that was stuck in a boot loop. The very second it tried to boot from the HDD it would reboot and keep doing that forever. It was so quick I was pretty sure it wasn't a MBR issue. I figured there must be something wrong with the mobo, because when I tried a different HDD it did the exact same thing. I also tried setting the BIOS back to defaults, and verified it's running the latest BIOS version. After spending some time talking with Dell support they suggested I try booting from a Windows installation disc and doing a fresh install. Against all logic that fixed the issue. When I asked the Dell support tech about this he just said "It's a Windows thing." So my question is: What would a fresh Windows install fix on a system that isn't directly tied to the HDD itself? Is there somewhere on the mobo that an install writes to that was perhaps fixed by this? Thanks!
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