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Backing Up Failing Hard Drive Windows 7

Last response: in Storage
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October 28, 2013 11:14:33 AM

Hard drive is failing on desktop with Windows 7. Microsoft sent a replacement disc but it will not install on new hard drive, asking for BIOS? I am trying to copy the programs so new product licenses so not be required. Is there a way to locate the product license information and save it in order to add to the new hard drive?

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a b $ Windows 7
a b G Storage
October 28, 2013 11:26:28 AM

Is the old hard drive still usable (for now)? If so, I'd just clone the old drive onto the new one. That should save everything on your computer.

Casey
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a c 601 $ Windows 7
a c 901 G Storage
October 28, 2013 11:27:27 AM

Not entirely sure what you're trying to do here...

MS sent you a new disk. Of what? Windows 7?
What is asking for the "BIOS"?
You have installed a new hard drive and trying to install Windows on it?

Please elaborate.
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October 28, 2013 11:49:52 AM

The hard drive is some what usable, not able to totally access Windows. When trying I cannot do chkdsk of drive from recovery mode. Two days ago, chkdsk ran with no bad sectors but gave an error message unable to send log message 50.
Tried to create system image but it did not complete. MS sent a re-installation Windows 7 64k but I am unable to get it to work. All files have been backup on WD passport drive.

I would like to do a fresh install on new hard drive and transfer programs to the new drive without having to pay for new licenses.
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a c 601 $ Windows 7
a c 901 G Storage
October 28, 2013 11:52:50 AM

Quote:
MS sent a re-installation Windows 7 64k but I am unable to get it to work.


Have only the new drive installed.
Does the installation still fail?
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a b $ Windows 7
a c 252 G Storage
October 28, 2013 11:54:57 AM

dtirschel said:
The hard drive is some what usable, not able to totally access Windows. When trying I cannot do chkdsk of drive from recovery mode. Two days ago, chkdsk ran with no bad sectors but gave an error message unable to send log message 50.
Tried to create system image but it did not complete. MS sent a re-installation Windows 7 64k but I am unable to get it to work. All files have been backup on WD passport drive.

I would like to do a fresh install on new hard drive and transfer programs to the new drive without having to pay for new licenses.


IF you can get it to boot Windows, a program called "Bellarc Advisor" (free) will extract your Windows product key for you.

Yogi

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October 28, 2013 11:57:04 AM

USAFRet said:
Not entirely sure what you're trying to do here...

MS sent you a new disk. Of what? Windows 7?
What is asking for the "BIOS"?
You have installed a new hard drive and trying to install Windows on it?

Please elaborate.


Yes, MS sent a replacement Windows 7 OS disk.
When trying to install WIN 7, Windows stated it need the BIOS.
Currently both drive are on computer.
First tried new drive on C: and old on D:, installed failed.
Next tried install on C: (new drive ) and disconnect D from Motherboard, installed required BIOS.
Next tried connecting old drive and starting in Safe Mode, start up failed.
Next tried install on new drive again, install failed.
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October 28, 2013 11:58:29 AM

Y0GI said:
dtirschel said:
The hard drive is some what usable, not able to totally access Windows. When trying I cannot do chkdsk of drive from recovery mode. Two days ago, chkdsk ran with no bad sectors but gave an error message unable to send log message 50.
Tried to create system image but it did not complete. MS sent a re-installation Windows 7 64k but I am unable to get it to work. All files have been backup on WD passport drive.

I would like to do a fresh install on new hard drive and transfer programs to the new drive without having to pay for new licenses.


IF you can get it to boot Windows, a program called "Bellarc Advisor" (free) will extract your Windows product key for you.

Yogi



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a c 601 $ Windows 7
a c 901 G Storage
October 28, 2013 12:01:23 PM

Quote:
When trying to install WIN 7, Windows stated it need the BIOS.


That is odd.
What is the exact error message for this?
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October 28, 2013 12:01:36 PM

The problem is not the product key as it on the back of the desktop. The problem is "This computer may not support booting to this disk. Ensure that the disk's controller is enable in the computer's BIOS menu". It is enable.
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October 28, 2013 12:04:15 PM

USAFRet said:
Quote:
MS sent a re-installation Windows 7 64k but I am unable to get it to work.


Have only the new drive installed.
Does the installation still fail?


Yes
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a c 601 $ Windows 7
a c 901 G Storage
October 28, 2013 12:05:55 PM

dtirschel said:
The problem is not the product key as it on the back of the desktop. The problem is "This computer may not support booting to this disk. Ensure that the disk's controller is enable in the computer's BIOS menu". It is enable.


You're booting from the installation DVD and it shows this?
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October 28, 2013 12:06:39 PM

USAFRet said:
Quote:
When trying to install WIN 7, Windows stated it need the BIOS.


That is odd.
What is the exact error message for this?


It states:"This computer may not support booting to this disk. Ensure that the disk's controller is enable in the computer's BIOS menu". It is enable.
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October 28, 2013 12:07:14 PM

USAFRet said:
dtirschel said:
The problem is not the product key as it on the back of the desktop. The problem is "This computer may not support booting to this disk. Ensure that the disk's controller is enable in the computer's BIOS menu". It is enable.


You're booting from the installation DVD and it shows this?


Yes
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a c 601 $ Windows 7
a c 901 G Storage
October 28, 2013 12:08:20 PM

dtirschel said:
USAFRet said:
dtirschel said:
The problem is not the product key as it on the back of the desktop. The problem is "This computer may not support booting to this disk. Ensure that the disk's controller is enable in the computer's BIOS menu". It is enable.


You're booting from the installation DVD and it shows this?


Yes


hmmm....
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October 28, 2013 1:15:27 PM

USAFRet said:
dtirschel said:
USAFRet said:
dtirschel said:
The problem is not the product key as it on the back of the desktop. The problem is "This computer may not support booting to this disk. Ensure that the disk's controller is enable in the computer's BIOS menu". It is enable.


You're booting from the installation DVD and it shows this?


Yes


hmmm....


Thanks for your help
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a c 601 $ Windows 7
a c 901 G Storage
October 28, 2013 1:17:23 PM

dtirschel said:
USAFRet said:
dtirschel said:
USAFRet said:
dtirschel said:
The problem is not the product key as it on the back of the desktop. The problem is "This computer may not support booting to this disk. Ensure that the disk's controller is enable in the computer's BIOS menu". It is enable.


You're booting from the installation DVD and it shows this?


Yes


hmmm....


Thanks for your help


The little grey cells are working overtime trying to figure out why booting from the DVD would trigger that error message.
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a b $ Windows 7
a b G Storage
October 28, 2013 3:41:49 PM

Could you post the rest of your computer's specs?

Casey
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a b $ Windows 7
a c 940 G Storage
October 28, 2013 3:43:36 PM

Please describe your current system. If its pre-made (HP, Dell...) give the make and model#. If its one that you built or had built for you please give us the info for the motherbd, graphics card, cpu, how much ram and drives.

I have only ever seen this message on the screen that asks where you want to install windows to. Are you getting that far?
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