Installed new Graphics Card and display does not turn on

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Darkening Dream

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Oct 28, 2013
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I have a h8-1234 HP and I purchased a sapphire 7870 radeon to replace the factory card. I upgraded my PSU to a 650watt Antec, hooked up the graphics card turned the power on. The computer seemed to be booting up normally, however, the display is not coming on. I am certain I have enough power to the card, so it might be my motherboard is not sufficient. Any help would be much appreciated.
 
Solution
itzdanielp
I would suggest powering down, and reseating the graphics card. It might be that it is not fully seated in the PCIeX slot.

If that doesn't work I would suggest contacting the manufacturer's technical support and considering an RMA.
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Darkening Dream

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Oct 28, 2013
7
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10,510
It is difficult, because there is no on-board graphics I can't really troubleshoot without taking the graphics card out and putting the stock card back in. The fans on the graphics card turn on and so forth.
 
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Darkening Dream

Honorable
Oct 28, 2013
7
0
10,510
I know that the motherboard has a pci e slot 2.0 and i believe I read on the specs for the sapphire it requires v3.0. Do you know if that may be the problem, and is the radeon backwards compatable?
 
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RCguitarist

RCguitarist

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Apr 2, 2013
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You can run a 3.0 compatible card in a 2.0 slot just fine. I would contact the manufacturer of the card. You might have received a bad one.
 
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