Graphic card wont work on my computer

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xboy93x

xboy93x

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Oct 28, 2013
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I have a Gateway DX4870-UB2B desktop computer.

Specs:
Intel Core i3 3240 @3.40GHz
Intel HD 2500 Graphics
6GB RAM
1TB Hard Drive
Cooler Master Extreme 500W Power Supply
Windows 8.1 64-bit

I bought my computer off of Bestbuy.com. I was going to put in a Nvidia Geforce Evga 8600gt 512mb graphic card in it but it wouldn't work. I would get a black screen and nothing else. Then I upgraded the power supply from a 300w to a 500w cooler master extreme. When I put in the graphics card my monitor is blank and my computer is on. If I unplug the monitor from the graphic card and into the motherboard the screen comes right back on.The fan on the graphcis card is spinnging like normal.**If I put the graphics card in another computer it works completely fine**.I think it might be my motherboards PCI Express 3.0x 16 slot. What should I do?
 
Solution
O
Gateway DX4870-UB2B desktop computer.

Specs:
Intel Core i3 3240 @3.40GHz
Intel HD 2500 Graphics
6GB RAM
1TB Hard Drive
300W Power Supply
Windows 8.1 64-bit

the computer is not reading the graphic cards
I have tried other graphics card in the computer.
like geforce gt 9500 1gb ddr2
and a geforce gt 120 1gb ddr 2
even a geforce gtx 650ti

BIOS P11.A4 is up to date
http://www.filefobia.com/gateway-dx4380-windows-8-64-bit-drivers/
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xboy93x

xboy93x

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Oct 28, 2013
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My BIOS Version/Date is American Megatrends Inc. P11-A4, 4/10/2013. I think it is up to date but I'm not sure.
 
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Kanja007

Kanja007

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Oct 18, 2013
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there should be no issue of PCI E 3.0 Slot as all 2.0 cards are compatible with 3.0 slot and vise versa. Also there's not a problem with your graphics card as it's working in other computers. so either it's a problem with your motherboard or you're putting card in a wrong slot. can you tell me your mobo model.
 
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xboy93x

xboy93x

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Oct 28, 2013
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Where could I find that exactly?
 
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Kanja007

Kanja007

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Oct 18, 2013
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hmm your motherboard looks fine. There shouldn't be any problem but have you tried putting any other gfx card in the PC and test if that runs fine? I think your PCI Slot has problem.

 
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xboy93x

xboy93x

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Oct 28, 2013
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I have never tried an other graphics card in the computer.
 
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xboy93x

xboy93x

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Oct 28, 2013
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When I turn on my computer without the graphic card in it the computer make a beep then the monitor turns on. When the graphic card is in the computer there is no beep and the monitor stays off.
 
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Kanja007

Kanja007

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Oct 18, 2013
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maybe you can try your friend's graphics card into your PC Just to make sure if PCI slot is working or not. Also testing a different card would give an idea that is there any problem with your PSU or not. So try this method.
 
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omaralvarado

Honorable
Nov 19, 2013
2
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10,520
Gateway DX4870-UB2B desktop computer.

Specs:
Intel Core i3 3240 @3.40GHz
Intel HD 2500 Graphics
6GB RAM
1TB Hard Drive
300W Power Supply
Windows 8.1 64-bit

the computer is not reading the graphic cards
I have tried other graphics card in the computer.
like geforce gt 9500 1gb ddr2
and a geforce gt 120 1gb ddr 2
even a geforce gtx 650ti

BIOS P11.A4 is up to date
http://www.filefobia.com/gateway-dx4380-windows-8-64-bit-drivers/
 
Upvote 0 Downvote
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