Need help in fixing laptop corrupted by unknown virus

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Peggyellis

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Oct 29, 2013
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10,510
I can boot up Dell Latitude d610 laptop in safe networking mode. how do I then scan for the virus that corrupted my ability to log on to any browser? I was using Semantec/Norton Internet when this happended. I have since uninstalled this, made changes to registry, tried using backup/reset to previous older working point.
 
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RealBeast
That is most likely the case, and often saves time.

Your only alternative is to insure that you have cleaned your computer and then try to repair the damage. Once everything is clean, at least you can save your data.
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hang-the-9

hang-the-9

Titan
Mar 25, 2010
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The only way to clean out the damage that a virus has done, if your backups did not do it, is a clean install of Windows.

If there are some left-over issues, a scan with another program may fix things, Malwarebytes is very good for browser issues as those are caused by malware (browser hijacks and such). A rescue disk as above also will help. Keep in mind that those things only remove the spyware and virus, if something changed a file or deleted something, it will not bring things back to how it was.
 
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Peggyellis

Honorable
Oct 29, 2013
2
0
10,510


So are you saying I need to reformat and reinstall all my programs?

 
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