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Computer is connected through ethernet cable but it says No Internet access even though I am able to use the internet

Last response: in Networking
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October 29, 2013 6:43:54 PM

I have followed the steps of multiple youtube videos to try and get rid of the "no internet access" to no avail. I am using the internet in spite of it saying that there is no internet access. I am connected to my internet through a ethernet cable, I am using Windows 7 Ultimate 64bit on a custom built pc that is only about a month old and this problem has been present for the past 2 weeks or so. If you think you can help me but require more info I will reply asap with the requested info.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Gabriel-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connectio
n
Physical Address. . . . . . . . . : 60-A4-4C-AE-1B-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::20f5:D 54a:20cd:fcbb%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.73(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, October 29, 2013 12:02:23 PM
Lease Expires . . . . . . . . . . : Wednesday, October 30, 2013 12:02:22 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 224437324
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-DF-DD-C1-60-A4-4C-AE-1B-10

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : BlackBerry Virtual Private Network
Physical Address. . . . . . . . . : 02-20-03-A3-0D-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd3a:D ba9:3c76:61d5:53ca:D 59e:5e9f:b94d(P
referred)
Link-local IPv6 Address . . . . . : fe80::6dd6:14fa:e85f:a0e8%13(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.160.232(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 302178380
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-DF-DD-C1-60-A4-4C-AE-1B-10

NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:c89:2ce1:943f:b1e0(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::c89:2ce1:943f:b1e0%10(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.gateway.2wire.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{97243D7F-597F-4928-AB64-7A8EA1DF515A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

I'm not sure if any of that above info will help but I have seen it normally requested so I figured I'd put it in here although I'm not even sure how to read all what it says.

Best solution

October 29, 2013 7:38:19 PM

Turn off IPv6 , then disable re enable connection,... I just noticed this is the second thread today with a problem with lan both being Intel(R) 82579V Gigabit, no lan connection at all on that thread.

drivers, Intel(R) 82579V Gigabit
https://downloadcenter.intel.com/SearchResult.aspx?lang...
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October 29, 2013 8:18:44 PM

I have tried disabling IPv6 but it still says no internet access. When I uninstall and reinstall the drivers it says I have internet access until I shut down the computer and turn it back on later and every couple of days when I turn the computer on it will say it has internet access but then next time I go to turn on the computer it will go back to saying I have no internet connection.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Gabriel>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Gabriel-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connectio
n
Physical Address. . . . . . . . . : 60-A4-4C-AE-1B-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.73(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, October 29, 2013 11:14:28 PM
Lease Expires . . . . . . . . . . : Wednesday, October 30, 2013 11:14:28 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : BlackBerry Virtual Private Network
Physical Address. . . . . . . . . : 02-70-4E-24-0E-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd18:1b90:ac12:214b:b6d0:e216:6eec:573(Pr
eferred)
Link-local IPv6 Address . . . . . : fe80::f5dc:6424:646b:687c%13(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.104.124(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 302178380
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-DF-DD-C1-60-A4-4C-AE-1B-10

NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 4:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : BlackBerry Device
Physical Address. . . . . . . . . : 42-6F-2A-A2-CD-E3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6d05:5f03:62b0:25b9%11(Preferred)
IPv4 Address. . . . . . . . . . . : 169.254.202.82(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.252
Lease Obtained. . . . . . . . . . : Tuesday, October 29, 2013 11:12:58 PM
Lease Expires . . . . . . . . . . : Wednesday, October 30, 2013 11:12:58 AM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 169.254.202.81
DHCPv6 IAID . . . . . . . . . . . : 440561450
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-DF-DD-C1-60-A4-4C-AE-1B-10

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:381d:a52:3f57:feb6(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::381d:a52:3f57:feb6%10(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{97243D7F-597F-4928-AB64-7A8EA1DF515A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.gateway.2wire.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E53F1415-4827-47CC-AFF9-7B46F2EE9C59}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Here it is after I disabled IPv6 but my computer is still saying no internet access.
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January 6, 2014 7:22:43 AM

allennnn said:
Turn off IPv6 , then disable re enable connection,... I just noticed this is the second thread today with a problem with lan both being Intel(R) 82579V Gigabit, no lan connection at all on that thread.

drivers, Intel(R) 82579V Gigabit
https://downloadcenter.intel.com/SearchResult.aspx?lang...



This worked like a charm. Thank you!

Ed
m
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