Random Internet Disconnects ?

mackyisback · Oct 30, 2013

I have Timer Warner Cable ultimate, it averages at 55 mbps and i have no problem other than the fact that randomly while playing BF4 or LoL it'll just disconnect my games? skypes fine i lag for a second my friends say, pandora doesn't stop and netflix never skips. I have the timewarner cable modem and i am connected through by ethernet cord, no wireless

Dleslie212 · Oct 30, 2013

The first step is to make sure you have the latest driver for your network adapter. If you do, uninstall them and then re-install them.

Do you have a router or are you plugged directly into the modem?

mackyisback · Oct 30, 2013

Directly to the modem

Dleslie212 · Oct 30, 2013

Start with checking the network adapter's drivers, and if that doesn't work, maybe check to see if there is a firmware update for the modem

mackyisback · Oct 30, 2013

Updated LAN drivers for my mobo no luck

Dleslie212 · Oct 30, 2013

I'd say then to move on the a firmware update for the modem. Do you have any firewalls or anything running while you play?

mackyisback · Oct 30, 2013

I have AVG anti virus would that randomly dc me ?

Dleslie212 · Oct 30, 2013

I doubt it. One way to find out is shut it down and fire up BF4.

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