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New built PC crashing, high CPU with crash log.

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October 29, 2013 10:27:21 PM

Hey guys, I could really use some help and I hope I am asking in the right area. :??: 
But I got a new pc, me and a buddy put it together, my main uses for it were gaming, video editing and music production.
Needless to say, it has not met my expectations and I am not sure why, I'm so disappointed cause I downed a ton of money into finally getting the computer I wanted. When I first started using it the first thing I noticed was what I like to call crackling in my headphones when stuff is loading.
I used Camtasia and sony vegas and they were soo laggy, glitching and studdering. Same with using FL studio. Audio kept crackling and it had problems processing all instruments in my project.
Now to make matters worse I am experiencing blue screens. It seems to be running at lower standards then my laptop which is way below these standards.

Here is what my PC consists of.

*CORSAIR HX Series HX850 850W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready

*EVGA w/ ACX Cooling 02G-P4-2773-KR GeForce GTX 770 2GB 256-bit GDDR5 PCI Express 3.0 SLI Support Video Card

*Intel Core i7-4770 Haswell 3.4GHz LGA 1150 84W Quad-Core Desktop Processor Intel HD Graphics BX80646I74770

*SAMSUNG DVD Burner 24X DVD+R 8X DVD+RW 8X DVD+R DL 24X DVD-R 6X DVD-RW 16X DVD-ROM 48X CD-R 24X CD-RW 48X CD-ROM SATA Model SH-224DB/BEBE - OEM

*Western Digital WD Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive

*MSI Z87 MPOWER Max LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Extreme OC Flagship High Performance Triple CFX/ SLI Platform Intel Motherboard

*G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Model F3-14900CL10D-16GBXL

*SAMSUNG 840 EVO MZ-7TE120BW 2.5" 120GB SATA III TLC Internal Solid State Drive (SSD)

Of course I use the solid state for windows itself and like to try put the rest onto other drive.

Right now typing this I'm at 0% CPU Usage, 13% physical memory with 73 processes running but it jumps to 100% cpu nearly in a hurry with sony vegas and other programs. Even when I end out of programs I am not using.

I also changed my power settings to High. Didn't help.

AAARRR!!

October 29, 2013 10:29:15 PM

OH and here is my crash logs pulled from the minidump. Both happened just recently tonight.

==================================================
Dump File : 102913-13915-01.dmp
Crash Time : 10/29/2013 11:56:53 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`04bb5403
Caused By Driver : e22w7x64.sys
Caused By Address : e22w7x64.sys+8403
File Description : Killer e2200 PCI-E Gigabit Ethernet Controller
Product Name : Killer e2200 PCI-E Gigabit Ethernet Controller
Company : Qualcomm Atheros, Inc.
File Version : 8.0.2.40 built by: WinDDK
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102913-13915-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 297,064
Dump File Time : 10/29/2013 11:57:46 PM
==================================================




==================================================
Dump File : 102913-42759-01.dmp
Crash Time : 10/29/2013 10:50:48 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0d419028
Parameter 3 : 00000000`ba000000
Parameter 4 : 00000000`81000402
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102913-42759-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 292,888
Dump File Time : 10/29/2013 10:54:27 PM
==================================================
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October 29, 2013 11:20:09 PM

Have you tried updating the BIOS and all the chipset drivers? Are there any items in the task manager that show issues?
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October 29, 2013 11:53:59 PM

Martell1977 said:
Have you tried updating the BIOS and all the chipset drivers? Are there any items in the task manager that show issues?


If I remember correctly, we did update everything but I will go back through and make sure. As for task manager, nothing catches my eye. Is there anything I should be looking for in particular? Sorry.. I'm a noob when it comes to this stuff.
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October 30, 2013 12:14:52 AM

In the task manager, items having issues will have a small yellow triangle with a exclamation mark in it.
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October 30, 2013 12:42:31 AM

Martell1977 said:
In the task manager, items having issues will have a small yellow triangle with a exclamation mark in it.


Nothing in task manager. I got another Blue screen when running sony vegas. So far, 2 out of three have happened while rendering a video in sony vegas. My CPU usage jumps from around 60%-100% till eventually it goes to a blue screen. No beeps from my computer just flashed to bluescreen. The error was similar to one of my other errors.

==================================================
Dump File : 102913-42759-01.dmp
Crash Time : 10/29/2013 10:50:48 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0d419028
Parameter 3 : 00000000`ba000000
Parameter 4 : 00000000`81000402
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102913-42759-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 292,888
Dump File Time : 10/29/2013 10:54:27 PM
=================================================
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October 30, 2013 12:43:25 AM

thanks for the help btw. :D 

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November 4, 2013 7:08:18 AM

Hey bud,

So I've hardly used my new PC. But I need your take on something, I did my best to update everything I could to no avail. Crashes only happened seemingly when I was rending in sony vegas. But Audio production and playing games was terribly sluggish, so awful I couldn't do anything. I've been so frustrated. Updating the bios proved to be a pain, for some reason the files I got from MSI wouldn't extract, but I put all my discs in and updated everything I possibly could.

I've been busy with work, so I have not had a lot of time to check things out. But somebody on CNET suggested I check my temps. So I downloaded HWMonitor, Temps seemed, very, very high on my CPU.

I thought it was a reading error so I installed command center from my MSI disc, I noticed something critical that could be the cause of all my problems. One of my CPU fans reads 0 RPMS. So it must not be plugged in correctly, obviously.

Also, my CPU reads around 98C or 200 degrees (could cook an egg) :( 
I think my computer runs like crap under heavy loads cause my processor is overheating, I just hope it isn't fried or damaged. This is what I get for trying to build my own PC with a friend without trying to dig deeper into stuff.

What do you think? Could this be a cause for blue screening and sever sluggishness with gameplay and applications?

Mind you those temps are while I was doing nothing..
I just hope I can plug the fan in, cool off the cpu to normal temps and things run smoothly from there
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November 4, 2013 3:33:45 PM

Heat will definitely cause issues, it's electronics biggest enemy. Once connected properly and working, watch your temps. You might consider after-market cooling if you will be doing a lot of encoding or other things that tax the CPU. Something like:
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
If you have the money and room in the case.
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November 4, 2013 3:54:12 PM

Martell1977 said:
Heat will definitely cause issues, it's electronics biggest enemy. Once connected properly and working, watch your temps. You might consider after-market cooling if you will be doing a lot of encoding or other things that tax the CPU. Something like:
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
If you have the money and room in the case.


K thanks. I will check things out and watch my temps and let you know how things run.
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November 7, 2013 8:42:13 PM

Hey

Thanks for the help man. But I figured out the problem I am pretty sure. My buddy has the exact same build of a computer as me, EXACTLY, with the exception of his SSD and Windows. Those are different. His temperatures ran much, much lower than mine.

So we figured it must be a defective piece of hardware or a part installed incorrectly. We realized after inspecting for damage and (Which we couldn't find anything thank god) that the Fan for the CPU was loose and it came off easily. It took nearly half an hour just to get the thing seated and secured properly. It was a pain in arse.
But eventually when we did, now for the love of god things are running smoother.

When I previously played Batman Arkham origins it ran like crap and ran me into the 90C/200F range for temps. I also had that terrible audio distortion and crackling. I also got the same temps and issues while idling and doing nothing.
But now, currently typing this, my computer is sitting at a much cooler, around 34C/93F. I also Ran Batman Arkham origins again, at full settings and it got the temp up to about 51C/125F.. Better then the 200's range. I also have not noticed any audio crackling or distortion. So, I'm pretty sure it was due to the heatsink and fan not being seated properly on the Processor. I think I'm going to have to render again in Sony Vegas to see if I still blue screen, but I hope not.

Are these temps okay?
I think I still might invest in an aftermarket cooler like the one you recommended in the near future.. Thanks again for all your help!


:D 
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!