- Jan 22, 2013
- 47
- 0
- 18,530
First, I would like to apologize if this is in the wrong section. Because I don't have the option to keep my computer connected with an Ethernet cable I thought this was the better place for it.
Modem: Motorola Surfboard SB6141
Wireless router: Linksys e4200
Since about the first week in September I've had speed issues. Before that point I would get between 20-35 Mbps. The speeds were about half what was promised, but the modem isn't in the best place; so I wasn't complaining.
There was a storm Labor Day night. It caused a power surge (I have my computer connected through a surge protector as is the modem and router). Once my computer booted back up I was having connectivity issues and a really slow connection.
For the rest of that week I was plagued by connectivity issues and slow speeds. I tried power cycling and other such quick fixes, but to modest success. The connectivity issue righted itself, but the speed issues remain to this day.
After that storm I get about 10 Mbps. It can fall to about 6 and shoot up to about 14-15, but no higher. My upload speed remains the same though. Regardless of what download speeds I get. Even if the download speeds are lower than the upload speeds. My ping also remains as it was; 16-22ms. Though I do get lag spikes in multiplayer games at times; my downloads don't appear to have corruption issues.
I speed tested other computers, and they got the same speeds as before. I connected my PC to the modem directly and got 70 Mbps out of 75. I disconnected it from the modem, but kept it right next to the router and modem. I got about 60 Mbps.
I've got an Xbox 360 connected to the internet too, but no speed issues before or afterward.
After that I began trying different fixes. I ran a few different virus scans, but got nothing back. I've kept an eye on my networking tab, and it idles at no more than 1.5%. I've checked for driver updates and reinstalled drivers.
I purchased a range extender hoping to fool my PC into thinking it was next to the router; no dice. I got a wireless USB adapter, and got the same thing. I tried it with just the router and with the range extender.
At this point I am truly lost. I have no idea what else to do. I guess I could pick up a powerline kit, but I have no idea what my speeds are going to look like afterward.
Anybody have any ideas?
Modem: Motorola Surfboard SB6141
Wireless router: Linksys e4200
Since about the first week in September I've had speed issues. Before that point I would get between 20-35 Mbps. The speeds were about half what was promised, but the modem isn't in the best place; so I wasn't complaining.
There was a storm Labor Day night. It caused a power surge (I have my computer connected through a surge protector as is the modem and router). Once my computer booted back up I was having connectivity issues and a really slow connection.
For the rest of that week I was plagued by connectivity issues and slow speeds. I tried power cycling and other such quick fixes, but to modest success. The connectivity issue righted itself, but the speed issues remain to this day.
After that storm I get about 10 Mbps. It can fall to about 6 and shoot up to about 14-15, but no higher. My upload speed remains the same though. Regardless of what download speeds I get. Even if the download speeds are lower than the upload speeds. My ping also remains as it was; 16-22ms. Though I do get lag spikes in multiplayer games at times; my downloads don't appear to have corruption issues.
I speed tested other computers, and they got the same speeds as before. I connected my PC to the modem directly and got 70 Mbps out of 75. I disconnected it from the modem, but kept it right next to the router and modem. I got about 60 Mbps.
I've got an Xbox 360 connected to the internet too, but no speed issues before or afterward.
After that I began trying different fixes. I ran a few different virus scans, but got nothing back. I've kept an eye on my networking tab, and it idles at no more than 1.5%. I've checked for driver updates and reinstalled drivers.
I purchased a range extender hoping to fool my PC into thinking it was next to the router; no dice. I got a wireless USB adapter, and got the same thing. I tried it with just the router and with the range extender.
At this point I am truly lost. I have no idea what else to do. I guess I could pick up a powerline kit, but I have no idea what my speeds are going to look like afterward.
Anybody have any ideas?
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