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power service causing "not responding" intermittently in all programs

Last response: in Windows 7
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October 30, 2013 7:30:14 PM

i have a newly reloaded laptop that constantly hangs on "not responding" i have used msconfig to isolate the issue. It is caused by the power service and if i disable the service i have no trouble at all. this is also causing the sound and screen brightness to no longer function, also once sleep functions engage the laptop will not recover and has to be hard booted....any help would be greatly appreciated

Thanks
Buckeye_Dave
October 30, 2013 7:34:28 PM

i forgot to include that i do not have a copy of windows 7 pro to over-write the OS so i am attempting to do this the hard way
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a c 260 D Laptop
a c 525 $ Windows 7
October 30, 2013 7:43:02 PM

Quote:
i have a newly reloaded laptop

Quote:
i forgot to include that i do not have a copy of windows 7 pro


Forgive my confusion, but how do those two statements mesh?
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October 31, 2013 9:37:33 AM

i didnt reload it....bought it used and previous owners had just renamed windows folder and loaded new copy next to it
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a c 260 D Laptop
a c 525 $ Windows 7
October 31, 2013 9:42:17 AM

buckeye_dave said:
i didnt reload it....bought it used and previous owners had just renamed windows folder and loaded new copy next to it


2 potential Windows installations on the same partition. No telling what oddities are going on in there.

I'd blow it away and install fresh. You may be chasing problems for weeks otherwise.
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November 1, 2013 7:04:46 PM

so where would you suggest i get that copy of 7 to "blow it away" with?
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a c 260 D Laptop
a c 525 $ Windows 7
November 1, 2013 7:08:55 PM

buckeye_dave said:
so where would you suggest i get that copy of 7 to "blow it away" with?


Assuming you have an activation key (printed on the bottom of the laptop?), you can get the Windows ISO here: http://www.w7forums.com/threads/official-windows-7-sp1-...

Burn to a DVD, install, and activate with your key.

If you don't have a valid activation key, then you'll have to buy a new copy of Windows.
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