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ATI Radeon HD 7950 black screen GSOD crash

Tags:
  • HD 7950
  • Crash
  • Graphics Cards
  • grey screen of death
  • black screen
  • Graphics
  • crash at game start
Last response: in Graphics & Displays
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October 31, 2013 7:39:06 AM

I got my graphics card a few weeks ago and off and on I have been having crashing issues. Whenever I open up a game it loads the company logo, fades to black, then freezes on the black screen. Also, videos on tumblr crash my computer after i click play, even playing videos on steam client store pages crashes it. Sometimes those crashes are a black screen, sometimes a bluish purple screen, sometimes a screen with vertical lines. I even reinstalled windows to see if it would fix it, and after about 2 days the problems came back. the really odd thing is that I don't have ANY problems if I uninstall and reinstall the drivers, but after about a day or two the problems come back. This can't be a hardware issue can it, why would it take time for the problem to reoccur? I also got a green screen just now when opening up the advanced options on windows firewall. I tried deactivating my firewall and antivrus but it didn't go anything. I also tried installing the bet drivers and some older ones, but that hasn't worked (maybe I didn't do it right though) I can't think of it being anything but a driver issue considering it fixes after I reinstall the driver. Help please!

Note: When it doesn't freeze on startup of the game, I can play for HOURS and this problem doesn't occur from overheating or something because it happens when I turn on my computer the next day in the morning.

Operating System
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 10/27/2013 10:44:29 PM

System Model
iBUYPOWER Computers

Processor a
3.40 gigahertz AMD Phenom II X4 965
512 kilobyte primary memory cache
2048 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded

Main Circuit Board b
Board: ASUSTeK Computer INC. M4N68T-M-V2 Rev X.0x
Serial Number: MT7011K15800162
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 0501 08/03/2010

Drives
1000.10 Gigabytes Usable Hard Drive Capacity
382.40 Gigabytes Hard Drive Free Space

ATAPI iHAS124 B SCSI CdRom Device [Optical drive]
DTSOFT Virtual CdRom Device [Optical drive]
DTSOFT Virtual CdRom Device [Optical drive]
DTSOFT Virtual CdRom Device [Optical drive]
DTSOFT Virtual CdRom Device [Optical drive]

Hitachi HDS721010CLA SCSI Disk Device (1000.20 GB) -- drive 0, s/n JP9911HZ111YPU
Kingston DT 101 G2 USB Device [Hard drive] (7.80 GB) -- drive 1

Memory Modules c,d
4096 Megabytes Usable Installed Memory

Slot 'DIMM0' has 2048 MB
Slot 'DIMM1' has 2048 MB

Local Drive Volumes

c: (NTFS on drive 0) 1000.10 GB 557.0 GB free

Controllers
ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
NVIDIA nForce Serial ATA Controller (2x)
Standard Dual Channel PCI IDE Controller

Display
AMD Radeon HD 7900 Series [Display adapter]

More about : ati radeon 7950 black screen gsod crash

Best solution

a b U Graphics card
October 31, 2013 7:47:05 AM

That's weird. Try updating the BIOS to 1001.
http://www.asus.com/Motherboards/M4N68TM_V2/#support
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October 31, 2013 4:43:06 PM

Bejusek said:
That's weird. Try updating the BIOS to 1001.
http://www.asus.com/Motherboards/M4N68TM_V2/#support


How do I do this? If you can give me a step by step guide I would be very appreciative.

Edit: Actually, I found out and have updated it. The problems seem to be gone, but they went away before so I'm going to wait and see what happens. Thanks so far. :) 
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November 1, 2013 1:52:07 PM

Bejusek said:
That's weird. Try updating the BIOS to 1001.
http://www.asus.com/Motherboards/M4N68TM_V2/#support


Alright I did this and it doesn't seem to work. Something strange: when I open my device manager, the moment I click the arrow next to system devices my pc crashes. I've tried it 3 times and it won't let me open that section to update those drivers.

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a b U Graphics card
November 1, 2013 3:19:29 PM

I don't know what you did, but to update the BIOS please refer to motherboards manual page 2-2 (46/60), section Asus EZ2 Flash utility. Following it, prepare USB drive with new BIOS rom file and flash it from EZ2 during POST.

You don't need to update any drivers through device manager.
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November 3, 2013 3:26:59 PM

Bejusek said:
I don't know what you did, but to update the BIOS please refer to motherboards manual page 2-2 (46/60), section Asus EZ2 Flash utility. Following it, prepare USB drive with new BIOS rom file and flash it from EZ2 during POST.

You don't need to update any drivers through device manager.


I updated the BIOS, the problem continues. People on other forums suggest that my clocks aren't switching from 2d to 3d, could this be the issue? How would I fix that?
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a b U Graphics card
November 3, 2013 11:45:21 PM

I doubt it.
To verify use GPU-Z or MSI Afterburner and watch your GPU clocks when performing different tasks (idling, gaming, watching movies etc.)
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November 26, 2013 8:39:10 AM

i have the same problem, it is hardware problem. You can try occt - gpu3d test, after few second you ll get black screen. 3 weeks ago i sent graphic card to the RMA, currently is "repaired" but with the same issue :) 
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April 4, 2014 11:57:00 PM

Just an update (a bit late, oops.), I sent the card back. It was just defective.
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