pc battlefield 4- after install works fine- restart computer and origin does not recognize install

wesdashman

Honorable
Oct 31, 2013
2
0
10,510
pc battlefield 4- after install works fine- restart computer and origin does not recognize install and I have to install it over again from disk. I do not have to re-enter product code but after trying several different things the install still doesn't stick.
Since buying it on release day I installed and updated it at least 6 or 7 times. its annoying and I don't know what to do any more.
-uninstalled and reinstalled origin
-installed it on ssd and hdd and still no luck
-updated origin
-checked update for windows
Any help would be great.
-$60 down the drain if I cant get working
 
Solution
We have seen this, make sure the full BF4 folder is in Origin Games folder under Program Files. Right click and repair the game once you are logged into Origin. If you are on Windows 8.1 you may need to use Chrome or Firefox, IE11 will not let the updater work for Battlelog, especially in Admin mode.

MorkS

Distinguished
Jun 2, 2010
108
0
18,710
That is just bizarre. Have you contracted Origin support yet? It sounds like it's more of an Origin issue than a BF4 issue.

Really have no clue why it's doing that. You are installing the game and origin on the same drive? (only thing I could think of).
 

mythlogic

Honorable
Nov 1, 2013
1
0
10,520
We have seen this, make sure the full BF4 folder is in Origin Games folder under Program Files. Right click and repair the game once you are logged into Origin. If you are on Windows 8.1 you may need to use Chrome or Firefox, IE11 will not let the updater work for Battlelog, especially in Admin mode.

 
Solution