Sign in with
Sign up | Sign in
Your question
Solved

bbc code 124 reboot

Last response: in Windows 7
Share
November 1, 2013 12:06:22 PM

Hi, I've been getting reboots sometimes after 3 hours, to 5 hours the last days, the only common program in use when this happens is mozilla firefox, oddly my pc hang for a second but didn't reboot while i was typing this and looking at tiger direct.
My crash report
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 18442

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004E5A038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

My build; CPU AMD Fx-6100 (non-overclocked) 3.31ghz
PSU Edit: Coolmax t-500U link here: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Ram 4g Corsair 1333 mhz xms3
Mother board M5A 78L-M LX PLUS
Video GTX 560 galaxy tech (non ti)
Hardrive Western Digital WD 500g

My dump file http://www.mediafire.com/?e8e10h5511fmf6v

I must add a few notes:
This was a bare bone kit, with 8g ram corsair, one of the sticks die just after 1 year of use, memtest shows thousand of error very fast. I keep only 4g, this happened on july.
The PCI-E power cable for my GTX 560 is generic, as it needs 2 and my power supply only had one, so i thought that was the problem, I worked with the integrated video 2 weeks and still had 1 crash.
I have run memtest again and no errors.
On a side note I live outside the USA, I can't RMA, seriously I'm upset, 600$ wasted on building this PC and didn't last stable not even 1 year.

More about : bbc code 124 reboot

a b $ Windows 7
November 1, 2013 12:10:14 PM

use hardware monitor or a muilt monitor and watch your power supply outputs. you have a low end unit in your rig. it could be the issue.
m
0
l

Best solution

a b $ Windows 7
November 1, 2013 12:15:56 PM

did you check if all the driver are up to date and the os also for the memory you could rma her she must be still under warranty for your psu what is the exact name and model there are a few 500 on there site some have low amp on 12 volts .use this to post your dump files in plain text http://www.resplendence.com/whocrashed
Share
Related resources
November 1, 2013 12:56:48 PM

smorizio said:
use hardware monitor or a muilt monitor and watch your power supply outputs. you have a low end unit in your rig. it could be the issue.

I use Hardware monitor and the output seems fine, but of course I can't check the voltage while the crash happens.
m
0
l
November 1, 2013 1:10:59 PM

scout_03 said:
did you check if all the driver are up to date and the os also for the memory you could rma her she must be still under warranty for your psu what is the exact name and model there are a few 500 on there site some have low amp on 12 volts .use this to post your dump files in plain text http://www.resplendence.com/whocrashed

All my drivers are up to date, same as my OS, sadly i can't RMA as I live outside the USA, and the cost of sending and shipping plus taxes on my country is pretty much equal to buy a new one.
My PSU is a thermaltake LitePower 500W, I'll open my PC later to check the exact model as my invoice only states the brand and watts, also thank you for the whocrashed link, here the result of the latest dump:

On Fri 01/11/2013 07:42:30 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\110113-21715-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADE7C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8004DD48F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


but later I read this: 7 crash dumps have been found and analyzed. No offending third party drivers have been found.

Sadly if I change my PSU on my country I can only buy low end hardware, and If i buy from the USA I'll risk to buy a failure piece without the chance to RMA, the only upgrade is to 600W same brand.


m
0
l
a b $ Windows 7
November 1, 2013 1:59:15 PM

see if the power supply vendor you have now has a rma or outlet in your country. a lot of vendors now are world wide...you dont have to buy from the us or send the part back to the us.
m
0
l
November 1, 2013 6:32:09 PM

ucenm said:
Hi, I've been getting reboots sometimes after 3 hours, to 5 hours the last days, the only common program in use when this happens is mozilla firefox, oddly my pc hang for a second but didn't reboot while i was typing this and looking at tiger direct.
My crash report
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 18442

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004E5A038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

My build; CPU AMD Fx-6100 (non-overclocked) 3.31ghz
PSU Edit: Coolmax t-500U link here: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Ram 4g Corsair 1333 mhz xms3
Mother board M5A 78L-M LX PLUS
Video GTX 560 galaxy tech (non ti)
Hardrive Western Digital WD 500g

My dump file http://www.mediafire.com/?e8e10h5511fmf6v

I must add a few notes:
This was a bare bone kit, with 8g ram corsair, one of the sticks die just after 1 year of use, memtest shows thousand of error very fast. I keep only 4g, this happened on july.
The PCI-E power cable for my GTX 560 is generic, as it needs 2 and my power supply only had one, so i thought that was the problem, I worked with the integrated video 2 weeks and still had 1 crash.
I have run memtest again and no errors.
On a side note I live outside the USA, I can't RMA, seriously I'm upset, 600$ wasted on building this PC and didn't last stable not even 1 year.


scout_03 said:
use this to check all the system specs and temp http://www.hwinfo.com/download.php it all free .


smorizio said:
see if the power supply vendor you have now has a rma or outlet in your country. a lot of vendors now are world wide...you dont have to buy from the us or send the part back to the us.


Thank you for the help, sadly there's not a single vendor on my country only retail stores (only HP and I can't afford a new PC right now) and most hardware It's sold with only a 1 year warranty, 1 months for PSU, just checked my PSU and had the wrong name, It's a Coolmax CU-500B and it does have very bad reviews plus is 1 year old, I'll try to get a new PSU just to check but as i said I can only get the same low end hardware here, I'll update as soon as i can maybe by next week.
m
0
l
November 3, 2013 5:53:21 PM

scout_03 said:
see this for the other parts of the error code http://msdn.microsoft.com/en-us/library/windows/hardwar... and link to the psu you could buy in your country .


Ty, I'll link the PSU I can buy as soon as I can, also, I'll try to use the integrated video for a while, some one told me my PSU could be fine and my GTX the one failing, so ill use integrated video a couple of days working up to 8 hours, the bad part is that even if the crash stops It could be because the PSU can't handle the 12v rail, actually I hope my PC crash, getting a 560 or better is just imposibble here, also thanks for the links, here the cause according to te site :

"A machine check exception occurred.

These parameter descriptions apply if the processor is based on the x64 architecture, or the x86 architecture that has the MCA feature available (for example, Intel Pentium Pro, Pentium IV, or Xeon). "


Ill update by Wednesday. If my pc still crash I'll link the new PSU model tomorrow.
m
0
l
November 7, 2013 9:54:39 AM

UPDATE: I've been working with the integrated video since the weekend, and the crashes are gone, also a friend of mine is going to try my video card to be sure if it is the one failing, in case de card works fine ill buy this PSU
http://www.thermaltakeusa.com/products-model.aspx?id=C_...

sadly this is the best i can get, with a 3 month warranty, is it worth to try it?
Also if my card is the one failing the best i can get here is a gtx 550 zotac, non ti...oh well, I hope I can close this thread next week, ill update with the outcome.
m
0
l
a b $ Windows 7
November 7, 2013 6:39:07 PM

read your private mail .
m
0
l
November 13, 2013 4:21:10 PM

Thank you everybody for the help, It was a PSU issue, I have the new Thermaltake tr2 600, been working for 8 hours and the crashes are gone, now I just hope this PSU last 2 years working at least, I'm aware this PSU has very bad reviews but was the best on the store, the thread can be close.
m
0
l
!