I have quite a curious question.
I was playing battlefield 4 today, just fine. Ultra settings high FPS, no noticable lag. When all the sudden -- click. My computer turns off. Itry and turn it on and it wont. I unplug the power cable, plug it back in, and it comes back to life.
I turned it back on, booted up just fine. Went to play Battlefield 4 again. Now it is only getting 10-15 frames per second, even when I put the graphics on LOW. I reinstalled/rolled back video card drivers. I tried to Isolate the problem by figuring it out if it was the game (it just launched) issue or the graphics card. I tried playing dota. That game works fine. I pulled up bioshock infinite. Seems to be okay. But its also having low framerate issues with Sleeping dogs which I used to run flawlessly when I could.
Is it possible that my video card is "damaged" or something to where It wont perform to maximum capabilities? It still displays and like I said it can play Dota 2 fine (which is not a very graphically intense game, i dont think), but it suffers when I play intense games like battlefield when I was previously playing it just fine.
Can anyone recommend a program that maybe puts it through a stress and I can confirm there is an issue with it.
The system is an alienware aurora. I have it under warranty. Given that the computer boots up and still performs basic tasks (except for high level gaming) how do I relay that to the tech support that it needs to be replaced?
I was playing battlefield 4 today, just fine. Ultra settings high FPS, no noticable lag. When all the sudden -- click. My computer turns off. Itry and turn it on and it wont. I unplug the power cable, plug it back in, and it comes back to life.
I turned it back on, booted up just fine. Went to play Battlefield 4 again. Now it is only getting 10-15 frames per second, even when I put the graphics on LOW. I reinstalled/rolled back video card drivers. I tried to Isolate the problem by figuring it out if it was the game (it just launched) issue or the graphics card. I tried playing dota. That game works fine. I pulled up bioshock infinite. Seems to be okay. But its also having low framerate issues with Sleeping dogs which I used to run flawlessly when I could.
Is it possible that my video card is "damaged" or something to where It wont perform to maximum capabilities? It still displays and like I said it can play Dota 2 fine (which is not a very graphically intense game, i dont think), but it suffers when I play intense games like battlefield when I was previously playing it just fine.
Can anyone recommend a program that maybe puts it through a stress and I can confirm there is an issue with it.
The system is an alienware aurora. I have it under warranty. Given that the computer boots up and still performs basic tasks (except for high level gaming) how do I relay that to the tech support that it needs to be replaced?