display driver amd stopped responding and has recovered

jimmy2296 · Nov 1, 2013

I posted a thread before about my computer problems, but the problems are beginning to change themselves and I feel as if I need to make another thread about this.

Basically what is happening is that I am getting the "display driver amd stopped responding and has recovered" SOMETIMES. I could be playing a game and it will crash and leave me with that message. Sometimes the game will crash completely and leave itself on a white screen/black screen/lead to a blue screen.

I have literally tried everything to do with drivers and stuff like that, I'm thinking it's faulty hardware since everything else I've tried hasn't fixed this problem.

What doesn't make sense is that it is completely random when it crashes. I was playing skyrim earlier for an hour and a half with no problems at all after spending 2 hours in finding a solution. Then after thinking I had fixed the problem, 10 minutes later it crashed again, then after that it crashed within 2 minutes. After that, 20 minutes, after that, 5 minutes, and so on. It does this with what seems to be all of my games.

I am using a hd radeon 7770 graphics card and am currently using windows 7 OS. I have the side of my case off due to overheating problems with the computer already and have a fan pointed at it, so it's nothing to do with overheating or stuff like that.

I've been dealing with this problem for I think 6 months now, and it is getting increasingly annoying each day this happens.

I'm going to try and borrow a friend's graphics card to see if that is the cause of the problem, but until then I'd kinda like some more help... (I have tried near to everything I have found online, and only some works some of the time.)

I'm not too good with computers as you may be able to see, so if it's possible, try to spoon feed me into what I need to do if anyone has any answers.

Thanks.

games_maxed · Nov 2, 2013

jimmy2296 :

How big is the fan you have blowing on your computer? If the fan you've got set up doesn't move enough air, it will just blow enough air at the open end of the case where it should vent but instead will just trap the hot air in the computer. I've dealt with these issues before. Go download a program called CPUID HWMonitor. It shows the temperatures of your motherboard, all the cores in your CPU, your GFX temp, your HDD temp and the voltage for each. Not long ago, I had frequent crashes after installing some new software and found out that these crashes were just caused by overheating. Your computer probably has a set temperature that when it's reached, your computer will shut itself down, which will cause a blue screen. I would go out and get a decent cooling solution. I managed to get a liquid cooling system for $25 and there's a possibility you might be able to find a deal like that as well.

As for your GFX crashing and recovering, I haven't diagnosed that for myself yet. I have an Nvidia graphics card but I've had the same problems before. I think there's 3 possible causes for this. Either it's a driver issue that's out of your control, AMD's driver update might cause crashes or it could be unstable. Do you have anything overclocked in your computer? It could also be caused by heat. Like I said, I haven't been able to diagnose this problem myself.

But no matter what, it would be a great idea for you to get some better cooling. I can find a good liquid cooler and give you a link to check it out if you tell me what your CPU is.

jimmy2296 · Nov 2, 2013

games_maxed :

jimmy2296 :

How big is the fan you have blowing on your computer? If the fan you've got set up doesn't move enough air, it will just blow enough air at the open end of the case where it should vent but instead will just trap the hot air in the computer. I've dealt with these issues before. Go download a program called CPUID HWMonitor. It shows the temperatures of your motherboard, all the cores in your CPU, your GFX temp, your HDD temp and the voltage for each. Not long ago, I had frequent crashes after installing some new software and found out that these crashes were just caused by overheating. Your computer probably has a set temperature that when it's reached, your computer will shut itself down, which will cause a blue screen. I would go out and get a decent cooling solution. I managed to get a liquid cooling system for $25 and there's a possibility you might be able to find a deal like that as well.

As for your GFX crashing and recovering, I haven't diagnosed that for myself yet. I have an Nvidia graphics card but I've had the same problems before. I think there's 3 possible causes for this. Either it's a driver issue that's out of your control, AMD's driver update might cause crashes or it could be unstable. Do you have anything overclocked in your computer? It could also be caused by heat. Like I said, I haven't been able to diagnose this problem myself.

But no matter what, it would be a great idea for you to get some better cooling. I can find a good liquid cooler and give you a link to check it out if you tell me what your CPU is.

Hey, thanks for responding.

I have a couple of screenshots from when I was playing TF2 before, a before and during shot of playing. http://oi43.tinypic.com/qy5y6g.jpg

I really don't think temperature is a problem, the insides of my computer feel pretty cool and it has more than enough space to ventilate the air out.

And no, nothing is overclocked and unfortunately water cooling is out of the question, my parents are completely against that sort of thing. Believing that it will just blow up the computer, I can't persuade them either way.

http://oi44.tinypic.com/dfc113.jpg

Here's my specs.

games_maxed · Nov 2, 2013

jimmy2296 :

games_maxed :

Hey, thanks for responding.

I have a couple of screenshots from when I was playing TF2 before, a before and during shot of playing. http://oi43.tinypic.com/qy5y6g.jpg

I really don't think temperature is a problem, the insides of my computer feel pretty cool and it has more than enough space to ventilate the air out.

And no, nothing is overclocked and unfortunately water cooling is out of the question, my parents are completely against that sort of thing. Believing that it will just blow up the computer, I can't persuade them either way.

http://oi44.tinypic.com/dfc113.jpg

Here's my specs.

Well, your temps aren't too bad. Watch your CPU temp, it's getting up there. 65C is pretty hot, I personally have my computer shut off at 70C. The graphics card is sitting at a nice temp though. One of your motherboard sensors is either messed up or the program can't access it. See that 126C reading under your mobo? That's impossible, so most likely everything is okay there as well. Do you play any games more intensive than TF2? If so, could you name them? And do your parents think the cooling system would leak and fry your hardware? I guess it would be hard to convince someone different. I do have some heatsinks in mind if you'd like to take a look at that. http://www.newegg.com/Product/Product.aspx?Item=N82E16835118046. This heatsink should fit your cpu just fine, it's an AM3+ socket, which is the same as your cpu. Unfortunately, I did have my graphics card crash and recover a lot a couple of months ago. But there's been a few updates for it since then and I just don't run into that problem anymore. I'd be willing to bet it's the driver, but it might also be a good idea to borrow your friend's card and try that out. Is it the same card as yours?

games_maxed · Nov 2, 2013

http://support.amd.com/en-us/kb-articles/Pages/737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspx. This is a troubleshooting article from AMD for your exact problem. I recommend reading up on it, it's likely you'll find whatever is causing the problem and you may be able to fix it. Hope this helps.

jimmy2296 · Nov 3, 2013

games_maxed :

Thankyou for responding

Firstly yes I am playing more intensive games than TF2, right now I'm playing skyrim and the reasons for it crashing are pretty odd. It only ever crashes when I'm trading items with a follower, going through my items or searching bodies/animals. http://people.southwestern.edu/~bednarb/su_netWorks/projects/malone/SkyrimInventory.jpg <---- That screen

That is the main reason for my parents not wanting it, yes, there's no chance of me being able to get one.

Currently trying the solutions on the link you sent, thanks, I'll write back if something happens

jimmy2296 · Nov 3, 2013

games_maxed :

Tried almost everything on the site, if anything it made my computer louder, it's still crashing due to the "display driver amd stopped responding and has recovered". I feel as if that if I change my graphics card to my friend's nvidia my problem should go away. :S

games_maxed · Dec 2, 2013

Sorry that article didn't do anything for you. I would imagine that means the card has just gone bad. Did you ever try your friend's card? Any success?

thewillingwell13 · Dec 24, 2013

games_maxed :

Not sure if it worked for him but I've got the same problem and have tried 3 different cards. 2 5770's with crossfire, without crossfire, each card individually and now with a 7 series by itself.

manofchalk · Dec 24, 2013

Typically that happens to me when I try to run an unstable overclock, the card might have degraded and cant run at stock speeds. Bumping core and memory clocks by 50Mhz might fix the problem.
Though if your getting this across several cards, its probably something else.

sxespanky · Feb 6, 2014

i have been having the same problem. generally when it happens to me its because drastic change in color on screen, usually if i play Diablo or league of legends, its when im casting spells. i sent my card back and they said nothing was wrong with it, and sent me another refurb, which did the same thing. not sure why, my tower doesn't get hot that i know of. i have a amd radeon 6800 series. it crashes many games on me if they are older, like Sid meier's trains tycoon or something like that. i never found a solution myself

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