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DVD/CD-ROM drive shows up in device manager but doesn't recognise any form of disk

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November 2, 2013 11:18:59 AM

I tried installing BF4 with the reader but it kept asking me to insert a disk. I tried to reboot the PC but to no avail, then upgrade the driver - still no result. However, every time that I put a disk in the reader a little disk loading icon pops up and I can hear the reader spinning the disk.
Someone please help as a 23gb download doesn't sound fun to me.

Specs: Windows 8.1, HL-DT-ST DVDRAM GH24NS95, Intel i5 3750k, Evga GTX 660, (If you need more info just ask and I will find it)
a b G Storage
November 2, 2013 11:22:40 AM

Can your DVD drive read CDs?
Have you try another DVD disc?
Can it boot from a Windows disc?
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November 2, 2013 11:35:47 AM

lp231 said:
Can your DVD drive read CDs?
Have you try another DVD disc?
Can it boot from a Windows disc?


I should have added that this was a recent thing. I have always been able to install new software over it and watch films or play music.
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a b G Storage
November 2, 2013 11:39:51 AM

Could just be your BF4 disc, Try the BF4 disc on another computer.
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November 2, 2013 11:41:42 AM

lp231 said:
Could just be your BF4 disc, Try the disc on another computer.


I tried with 5 others and same result :/ 
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a b G Storage
November 2, 2013 11:50:18 AM

During POST can you boot from a Window disc?
If no, then your DVD drive is faulty. Change the DVD drive.
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a c 298 G Storage
November 2, 2013 11:58:45 AM

From where did you downloaded it ? If its an ISO format disk, it will not read as regular CD/DVD's. You will need some software to read it.
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November 2, 2013 1:56:15 PM

lp231 said:
During POST can you boot from a Window disc?
If no, then your DVD drive is faulty. Change the DVD drive.


Mmmm, no I can't... bummer
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November 2, 2013 1:57:07 PM

lonewolf7 said:
From where did you downloaded it ? If its an ISO format disk, it will not read as regular CD/DVD's. You will need some software to read it.


It's a 3 disk installation. No downloading.
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a b G Storage
November 2, 2013 2:42:30 PM

Okay so the DVD can't even boot from the Windows disc, during post.
DVD drive is busted, just send it back for a exchange, if it's still under warranty.

Try plugging to another SATA port or change a SATA cable. This will most likely not work, but one last method before
RMAing.
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a c 298 G Storage
November 3, 2013 8:48:00 AM

Quote:
Someone please help as a 23gb download doesn't sound fun to me.


So what did you mean by that ?
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a b G Storage
November 3, 2013 1:23:18 PM

lonewolf7 said:
Quote:
Someone please help as a 23gb download doesn't sound fun to me.


So what did you mean by that ?

Probably BF4 is about 23GB of download on Steam?

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