DVD/CD-ROM drive shows up in device manager but doesn't recognise any form of disk

I tried installing BF4 with the reader but it kept asking me to insert a disk. I tried to reboot the PC but to no avail, then upgrade the driver - still no result. However, every time that I put a disk in the reader a little disk loading icon pops up and I can hear the reader spinning the disk.
Someone please help as a 23gb download doesn't sound fun to me.

Specs: Windows 8.1, HL-DT-ST DVDRAM GH24NS95, Intel i5 3750k, Evga GTX 660, (If you need more info just ask and I will find it)
11 answers Last reply
More about dvd rom drive shows device manager recognise form disk
  1. Can your DVD drive read CDs?
    Have you try another DVD disc?
    Can it boot from a Windows disc?
  2. lp231 said:
    Can your DVD drive read CDs?
    Have you try another DVD disc?
    Can it boot from a Windows disc?


    I should have added that this was a recent thing. I have always been able to install new software over it and watch films or play music.
  3. Could just be your BF4 disc, Try the BF4 disc on another computer.
  4. lp231 said:
    Could just be your BF4 disc, Try the disc on another computer.


    I tried with 5 others and same result :/
  5. During POST can you boot from a Window disc?
    If no, then your DVD drive is faulty. Change the DVD drive.
  6. From where did you downloaded it ? If its an ISO format disk, it will not read as regular CD/DVD's. You will need some software to read it.
  7. lp231 said:
    During POST can you boot from a Window disc?
    If no, then your DVD drive is faulty. Change the DVD drive.


    Mmmm, no I can't... bummer
  8. lonewolf7 said:
    From where did you downloaded it ? If its an ISO format disk, it will not read as regular CD/DVD's. You will need some software to read it.


    It's a 3 disk installation. No downloading.
  9. Okay so the DVD can't even boot from the Windows disc, during post.
    DVD drive is busted, just send it back for a exchange, if it's still under warranty.

    Try plugging to another SATA port or change a SATA cable. This will most likely not work, but one last method before
    RMAing.
  10. Quote:
    Someone please help as a 23gb download doesn't sound fun to me.


    So what did you mean by that ?
  11. lonewolf7 said:
    Quote:
    Someone please help as a 23gb download doesn't sound fun to me.


    So what did you mean by that ?

    Probably BF4 is about 23GB of download on Steam?
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