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Help with new OS installation

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  • Windows 7
Last response: in Windows 7
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November 2, 2013 2:24:12 PM

Hey everyone, I'm currently facing a problem that I can't figure out.

I just recently installed Windows 7 Home Premium 64bit into a new HDD on my Dell Optiplex 380 (which previously had 32bit). The installation worked out fine, everything is running. However, I can't access the internet. It's obvious that I have to install the drivers, but I can't/don't know how to. I have Verizon Fios and my router is a MI424WR. I tried looking up driver downloads on my laptop but can't find any. Verizon's webpage only lets me download a .rmt file which my PC can't open. I tried accessing the IP address webpage 192.168.1.1, 192.168.2.1, 192.168.1.2, 192.168.1.3, etc etc, but none would show up. I tried googling the answer and one of the suggestion was to type in "ipconfig" into the command prompt, but even that didn't show up anything. I'm not really sure what to do.

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November 2, 2013 2:31:45 PM

If ipconfig doesn't show anything, your NIC isn't installed. You can download the appropriate drivers for your machine from Dell's website.
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November 2, 2013 2:41:51 PM

Wow I am stupid. I didn't realize there was a drop box for different versions of Dell's drivers. I didn't select the 64bit options...thank you!
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