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Graphics card freezing computer, please help

Last response: in Graphics & Displays
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November 2, 2013 2:36:59 PM

I have a Nvidia GTX 550 TI graphics card I purchased a little over a year ago. Worked well for about a month, but then it started giving me problems. It would freeze up my computer and give me a random solid color screen such as blue, orange, pink, yellow, green, purple etc. If I had music playing or sound, it would like stutter a random note and just sound terrible. Didn't even sound like the song or sound that was playing though. It started getting to the point where I would start up my computer, open up Mozilla Firefox, and it would freeze up and force me to restart. I sent in the video card via RMA and got a new one a few weeks ago. Same problem is starting to happen again, getting more and more frequent. When I play a game, it'll randomly freeze my computer and again show a random color. I contacted tech support but they weren't much help just saying I should send it in and get a new one. It's not overheating and nor is my computer with most of my fans on my cpu and video card at 40 degrees Celcius maybe getting up to a little less than 50. That's it. If somebody could please help that'd be awesome!

Thanks in advance, Jonathan
a b U Graphics card
November 2, 2013 2:39:31 PM

Did you install the new drivers?
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November 2, 2013 2:40:23 PM

maurelie said:
Did you install the new drivers?


Yeah I did and it's definitely not a driver issue. Thinking a definite hardware issue just not sure on what...
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a b U Graphics card
November 2, 2013 2:42:28 PM

What are your system specs?
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a b U Graphics card
November 2, 2013 2:43:41 PM

I've had the same problems with the new drivers (gtx 560 owner) . 500 and 600 series card had problems with new drivers, because they were made for kepler architecture. I was runnin 320.18 driver for 6-7 months until i updated few days ago and didn't had any problem since then. Maybe you should try 320.18
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Best solution

November 11, 2013 4:22:12 PM

Jonny101892 said:
When I play a game, it'll randomly freeze my computer and again show a random color. I contacted tech support but they weren't much help just saying I should send it in and get a new one. It's not overheating and nor is my computer with most of my fans on my cpu and video card at 40 degrees Celcius maybe getting up to a little less than 50. That's it. If somebody could please help that'd be awesome!

Thanks in advance, Jonathan



I have the EXACT same problem with my Nvidia 560TI 448 Core. I play WoW and this JUST started about a week ago, I've had the card a few years (since it was the latest greatest). The thing is it may happen after 5 minutes being on (in WoW) but sometimes will run 10 hours + in WoW (don't ask)...

This is on 327.23 Drivers. I'm going to install the newest with a clean install and see what happens.

My comp
Asus P6T Deluxe V2 / AMI Bios 1202
Patriot PC3-8500F 2000EL Series (3x4GB Modules as Triple Channel)
Intel I7 920 Rev C0/C1 Idle Temp 40c, All 8 Cores under prime for an hour 67%
NVidia GeForce GTX 560 TI 448 Core 797GPU/975Mem/1594Shader Clocks
2xIntel 256 SSD's in Raid 0
With GPU at 99% load for an hour now it's temp is 76c, Fan cruising at 49%(2200 RPM's)
GPU Mem load at the moment 45%, 0 Vidio Engine load and VDDV 1.0130V
PS Thermaltake 1250W

Anyway thought it interesting I seem to have the exact same problem as you, out of the blue, for no apparent reason. Nothing hardware nor software (that I know of, thanks Microsoft update) has changed.

Off to update drivers and let WoW run overnight just to see, may try loading it with Furmark, GPU-Z, Prime on all 8 cores for a while to try and "make" it blow up. I've written this entire post now with everything under full load and of course, no crash. lol

Take Care,

Shawn


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November 12, 2013 11:14:21 AM

ShawnsM said:
Jonny101892 said:
When I play a game, it'll randomly freeze my computer and again show a random color. I contacted tech support but they weren't much help just saying I should send it in and get a new one. It's not overheating and nor is my computer with most of my fans on my cpu and video card at 40 degrees Celcius maybe getting up to a little less than 50. That's it. If somebody could please help that'd be awesome!

Thanks in advance, Jonathan



I have the EXACT same problem with my Nvidia 560TI 448 Core. I play WoW and this JUST started about a week ago, I've had the card a few years (since it was the latest greatest). The thing is it may happen after 5 minutes being on (in WoW) but sometimes will run 10 hours + in WoW (don't ask)...

This is on 327.23 Drivers. I'm going to install the newest with a clean install and see what happens.

My comp
Asus P6T Deluxe V2 / AMI Bios 1202
Patriot PC3-8500F 2000EL Series (3x4GB Modules as Triple Channel)
Intel I7 920 Rev C0/C1 Idle Temp 40c, All 8 Cores under prime for an hour 67%
NVidia GeForce GTX 560 TI 448 Core 797GPU/975Mem/1594Shader Clocks
2xIntel 256 SSD's in Raid 0
With GPU at 99% load for an hour now it's temp is 76c, Fan cruising at 49%(2200 RPM's)
GPU Mem load at the moment 45%, 0 Vidio Engine load and VDDV 1.0130V
PS Thermaltake 1250W

Anyway thought it interesting I seem to have the exact same problem as you, out of the blue, for no apparent reason. Nothing hardware nor software (that I know of, thanks Microsoft update) has changed.

Off to update drivers and let WoW run overnight just to see, may try loading it with Furmark, GPU-Z, Prime on all 8 cores for a while to try and "make" it blow up. I've written this entire post now with everything under full load and of course, no crash. lol

Take Care,

Shawn




So I figured out what the problem was. It WAS my video card and I was just very unlucky to have gotten two of them and both of them being broken. I bought a new graphics card last night and I haven't had a single crash on any of my video games. Good luck to you man.
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