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Problem with Linksys AE3000 Network Adapter

Last response: in Wireless Networking
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November 2, 2013 5:24:51 PM

Recently I purchased a Linksys AE3000 wireless adapter which connects to my Linksys EA6200 router. But every 5 to 10 minutes or so the Internet pauses for a bit. Everything freezes in an online game or a web page will take a little bit longer to load. Sometimes it will disconnect me from the Internet altogether, and reconnects a few moments later.

Previously I used a cheap, no-name brand adapter to connect to the router and it disconnected me usually once or twice a day so I upgraded it to the AE3000 but now the problem seems to be worse.

I've tried every possible channel, I've changed the security mode, and I've reset the router to the factory defaults and nothing has fixed the issue.

I was using a 2.4ghz connection but I changed it to a 5ghz. My speeds went up but the issue remains.

I don't think it's my Internet at fault - my wired computer stays online all the time, but not the wireless.

In case it's of any assistance, my Internet is through Comcast, and Speedtest.net has my download speed at 28+mbps, 5+mbps for my upload and my ping is 17ms.

I really don't want to have to return my AE3000 and go back to my old no-name adapter. If anyone can help me out it'd be greatly appreciated. Thanks.
a b F Wireless
November 2, 2013 5:46:29 PM

you had the same issue with the old wi-fi dongle i would give a check on the router that could be him .
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November 2, 2013 5:50:34 PM

That is a possibility - at this point I'm not going to rule anything out. Any suggestions you can offer would be appreciated.

I should have added that we have no issues connecting wirelessly to the router with other devices, such as smartphones or tablets. Just my computer.
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a b F Wireless
November 2, 2013 5:53:34 PM

could you try those dongle in a friend network with a router on in a hotspot with a laptop try to test the router with a laptop that was wi-fi or bluethooth that will help to see witch is making the issue .
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November 2, 2013 6:02:06 PM

Unfortunately no, I'm not able to do that. I live quite a ways away from friends at the moment. Thanks for the idea though.
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a b F Wireless
November 2, 2013 6:17:50 PM

could try the hotspot test or ask a good neighbour for help on this test .
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