windows 7 goes black screen

gautammk

Honorable
Nov 4, 2013
1
0
10,510
my windows 7 Home Premium Service Pack 1 goes black screen, have to shut down, cannot restart, happened after windows update ,
took off battery , kept pressing the start button for 1 min ,after putting the battery back in , restarts, but happened even after that




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Compaq Presario Windows 7 Home premium Service Pack 1

I tried to follow many steps

ran

My own E-Guard Anti-virus
Anti-Malware bytes
and
Windows Defender

No Solution

Did System Restore
No Solution

Diagnostic StartUp
No solution
It happened again

Now i do not see the drivers
I do not see several files
Cannot system Restore
Cannot Repair (It was happening before too)

Although yes laptop starts

when i take off the battery
keep pressing startup button for 1 min
put battery back in
Windows can start only normally

Neither it is able to boot windows from the windows DVD

please help me

In total it happened for 8-9 times