BSOD on "New" gaming PC, just can't figure out the problem! Help!

JMS230 · Nov 4, 2013

Alright so here it goes. I built this computer about 3 months ago and there have been problems ever since. When I first started it up, I was excited to play BF3 because I had saved up for almost a year. So I started the game up and 5 minutes later I hear "RRRRRRRRR" and then a blue screen pops up. The error code is 0x0000007E (FFFFFFFFC0000005, FFFFF80002A941E0,
FFFFF880009A9788, FFFFF880009A8FE0) The last two or three perameters have changed from the MANY times this error has occured. So I have been on other forums trying to figure this out and I just can't. The error also has happened while downloading a game, starting up a game, watching a youtube video (Well I was also downloading a game at the same time as the video so I don't know what caused it there), and while loading a custom zombie map on Call of Duty World at War. The games it has happened on are: Battlefield 3, Battlefield 4, Crysis 3, Borderlands, Planetside 2, and Battlefield Bad Company 2. BlueScreenView says it is cause by ntoskrnl.exe. What I have done in the past three months is, reinstall windows and have done reformats, replaced the RAM, replaced the Motherboard, replaced the Power Supply, ran driver verifier (Didn't blue screen while it was running for 24 hours), took out the graphics card and used integrated graphics and when I did that the game didn't "blue" screen but it went black screen and made the same "RRRRRRRRR" sound as the bluescreen and when windows booted up again the same message popped up and the DMP files were the same. I have no overclocks on the system. People on the other forums told me it was memory corruption. I just found out though that the intel usb 3.0 drivers caused all kinds of problems and a guy had a picture of his blue screen and it was the same as mine. So I uninstalled them and it seemed to have fixed the problem so I told the person on the other forum to mark it as solved but about 10 minutes ago the same blue screen happened when playing Battlefield 4. I am honestly desperate at this point because I have spent so much time and money trying to get this thing going. I'll link the DMP files I have here.

Sytems Specs:

i7 3770k
EVGA GTX 670 FTW
ASUS P8Z77-V LE PLUS
Seagate Barracuda 1TB 7200RPM HDD
8GB Kingston HyperX 1600 MHz RAM (On QVL for mobo) had 8GB of G.Skill 1600 MHz RAM before I replaced them with the kingston set.
Corsair TX750 V2 PSU
24x DVD Burner
Windows 7 Home Premium 64-Bit (OEM)

DMP files: http://sdrv.ms/1b81yu4

oczdude8 · Nov 4, 2013

have you done any hard drive tests?

smorizio · Nov 4, 2013

make sure your mb bios has the newest bios code on it to rule out a bios bug. have you tried moving the ram into another slot to see if it the slot or the cpu memory controller. asus will tell you to try every slot to see if the error follows the slot?? have you checked for bent pin or seating issues with the cpu??? if the cpu not sitting right there can be issues. have you tried another power supply to rule out bad power??

Guest · Nov 4, 2013

When you hear the "RRRRR" sound what component is making that exact sound? surely it cant be the whole computer making the sound. Find out whats making the sound and go from there.

Check this out if have not already. http://www.sevenforums.com/bsod-help-support/23643-ntoskrnl-exe-bsod.html

JMS230 · Nov 4, 2013

smorizio :

Well my BIOS is the second latest BIOS but it was the latest when I downloaded it shortly after building the computer. So the error was on 2 different BIOS versions. As for the RAM, yes I did try that plus I replaced the motherboard already and the same thing happened. So unless there was bent pins on both motherboards, I don't think that is the issue. I looked at them when I sent back the first one they didn't look bent or broken.

JMS230 · Nov 4, 2013

oczdude8 :

Yes I have done the seatools long test and windowd CHKDSK both passed.

JMS230 · Nov 4, 2013

The "RRRRRR" sound comes from the monitor speakers not the computer itself.

Hawkeye22 · Nov 5, 2013

Have you run memtest86+ for any significant amount of time?

http://www.memtest.org/

JMS230 · Nov 5, 2013

Hawkeye22 :

Yes, I ran memtest for about 8 or 9 hours. Did 10 or 11 passes no errors.

JMS230 · Nov 10, 2013

I'm thinking maybe the Integrated Memory Controller on my i7 is bad which is causing memory problems. Plus I've pretty muched replaced the whole computer already.

himnextdoor · Nov 10, 2013

Are you over-clocking? CPU, RAM or GPU?

You should have these at their default settings whilst troubleshooting.

Do you have the latest graphics drivers installed?

Also, sometimes the installation order may have an effect.

Reinstall your audio drivers, latest updates, and try again.

No change? Reinstall the graphics drivers and try again.

Any change?

JMS230 · Nov 10, 2013

I've already reinstalled everything before. Multiple times. Including windows. No change. And all my clock speeds are at default.

himnextdoor · Nov 10, 2013

When you installed the drivers did you right-click on the package and select 'Run as administrator'?

Sometimes UAC can interfere with the installation process invisibly.

Something else you might try is, open up your graphics card's Control Panel and find the window where you can set things like antialiasing and so forth.

Is there a setting that allows you to use 'Software Acceleration?

Try 'checking' that box.

JMS230 · Nov 10, 2013

I didn't hit run as administrator. But from the log files I gave to the person on another forum, he said he's almost certain it's a hardware problem. Plus for the graphics card, I already removed that and tried integrated graphics. So at that time I didn't even have the NVIDIA control panel.

himnextdoor · Nov 10, 2013

JMS230 :

Try this.

Google 'Intel driver utility' and go to the Intel site and press the button.

The first time you press it, a small program will be downloaded and installed but will need your permission to do so.

You will have to press the button again to perform the actual check.

Hopefully you can get the latest updates for any Intel devices on your system.

I'd be reluctant to put your problem down to hardware and I wonder, have you tried using your system without the Service Pack 1 update?

JMS230 · Nov 10, 2013

I clicked that and it told me all the drivers I had. Like the NVIDIA HD Audio driver, NVIDIA Graphics Driver, Intel Chipset Driver, and the Realtek Ethernet drivers. And I haven't tried without service pack 1 installed.

himnextdoor · Nov 10, 2013

JMS230 :

And you didn't get an option to download an updated Chipset driver update? The USB 3 drivers will be part of this package.

Download and install if you can.

Did Windows automatically rediscover the uninstalled USB 3 drivers to make the problem come back?

Another thought I had was that the on-board graphics might share some resource or another with the USB device.

Can you disable the on-board graphics in BIOS? Or set the default as to PCI-E?

Perhaps that will 'free-up' a bus or two and ease the load on the system.

JMS230 · Nov 10, 2013

Well right now I'm not using integrated graphics I'm using my 670. I tried using integrated graphics a while ago just so I could rule out the GPU being the problem. And no it said that I had the Chipset driver already. And I don't know what you mean about the 3.0 drivers and windows discovering them because I don't see them in control panel.

himnextdoor · Nov 10, 2013

JMS230 :

Sorry, mixing up my threads a little.

Go to Device Manager and disable devices you can do without while you track down the problem.

Don't uninstall, just disable.

Network adapters, modems, all the SATA channels except for the first one can all be disabled for now.

Also, disable USB root hubs too.

Do all this and see if there is any change.

Is there?

gamerk316 · Nov 11, 2013

0x7E is typically a sign of memory corruption, but I wouldn't expect the PC to be making noises in that case...are we talking the sound of a fan ramping up, or something else?

himnextdoor · Nov 11, 2013

gamerk316 :

He said the noise emanated from the speakers.

himnextdoor · Nov 11, 2013

Have you been here:

http://support.asus.com/download.aspx?SLanguage=en&p=1&s=39&m=P8Z77-V%20LE%20PLUS&os=29&hashedid=0pRrwqLht4ICb4d1

and downloaded the top two USB drivers?

One is Intel and the other is AsMedia.

Are they newer than the ones you have?

JMS230 · Nov 11, 2013

himnextdoor :

I never actually got the Asmedia ones just the Intel ones

JMS230 · Nov 11, 2013

himnextdoor :

Are they completely necessary? Like I don't have anything plugged into usb 3.0 except my case to the header on the motherboard.

himnextdoor · Nov 11, 2013

JMS230 :

Well, you have Asmedia USB 3.0 on your motherboard so I would say at the moment, the best drivers for your system are not installed.

Give it a go.

The way I see it is that you are relying on the default USB drivers provided by Windows to allocate your system's resources efficiently. I just think that Asmedia will probably do a better job.

Even if it doesn't solve the immediate problem.

BSOD on "New" gaming PC, just can't figure out the problem! Help!

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