Sign in with
Sign up | Sign in
Your question
Solved

USB 3.0 won't recognize 4TB External Hard drive

Last response: in Storage
Share
November 5, 2013 3:01:59 AM

Hello,

I have bought a Seagate 4TB USB 3.0 external hard drive. When I plug it into my USB 3.0 port it powers on but no prompt pops up in windows, it doesn't install or show in my computer.

Motherboard is asus m4a87td/usb3. Please help.
November 5, 2013 3:05:48 AM

Maybe you didn't wait long enough for the drivers to install?
m
0
l
a b G Storage
November 5, 2013 3:06:03 AM

Can you see it in your Manage Computer / Disk Management as a Disk?

If so, right click it and create GPT/GUID partition on it. Then you must use quick format NTFS.
m
0
l
Related resources
November 5, 2013 3:10:37 AM

gaborbarla said:
Can you see it in your Manage Computer / Disk Management as a Disk?

If so, right click it and create GPT/GUID partition on it. Then you must use quick format NTFS.


Sorry, it doesn't appear in disk management.

And phatthefirst, it's still plugged in and has been for 30 mins.
m
0
l
a b G Storage
November 5, 2013 3:11:44 AM

What happens if you unplug it and plug it into another port? Try both usb2 and usb3.
m
0
l
November 5, 2013 4:00:21 AM

gaborbarla said:
What happens if you unplug it and plug it into another port? Try both usb2 and usb3.


Works on USB 2.0, both USB 3.0 ports don't work.
m
0
l
a b G Storage
November 5, 2013 4:11:22 AM

please check if your USB 3 drivers are installed for your motherboard.

I also constantly have hassles wit usb 3 ports and often they don't work or randomly disconnect.
m
0
l
November 5, 2013 4:21:02 AM

gaborbarla said:
please check if your USB 3 drivers are installed for your motherboard.

I also constantly have hassles wit usb 3 ports and often they don't work or randomly disconnect.


How do I check this? :)  and where can I download them? Windows usually installs all my drivers automatically

m
0
l

Best solution

a b G Storage
November 5, 2013 4:39:28 AM

Go to http://www.asus.com/Motherboards/M4A87TDUSB3/#support
then select drivers & tools and you OS and install the downloaded file.
Share
!