3TB Seagate Drive Problems

kryme

Honorable
Nov 5, 2013
1
0
10,510
Hi,

This is my first post on tom's Hardware. I've used it to diagnostic many problems so decided to post mine.

So I was having problems with my 3TB Seagate External drive. It would only show up for about a minute when I plugged it into my computer, then it would crash Explorer and I would have to unplug it for it to work again. This happened to another 500GB WD external about a year ago (after having it for 3 years.) This Seagate is less than a year old. I decided screw it, I'll void the warranty and take it apart and put it right into my motherboard like I did with my other one. So I did that and it didn't work. Now, originally it wasn't even showing up in the BIOS on my main home PC. I connected it to two other PCs at home and no luck. Both running Windows 7 64-bit. I got to work and decided to see if our disk duplicator would detect it and to my surprise it did. So I decided to hook it up to an old IBM machine had that ran Windows XP. It showed up in BIOS on that too. It wouldn't boot to XP with the hard drive attached though. I decided to throw a Windows 7 CD in and try to get to the format section (don't want to format it I need some of the data) but it didn't show up there either. The drive spins, it was warm after I stopped the Windows 7 install process. I've tried just about everything you could think of as far as troubleshooting. I used the Seagate DOS tool and it did detect the drive but said it was to big and was going to the 1st 8GB and then it through some more errors and I just turned the PC off. I'm looking for some other suggestions. Like I said I do need the data on it. I think what I might do is just buy another 3TB drive and hopefully use the disk duplicator to make a copy of it.

Here is some of the drive info:

SN: W1F0V0PB
Model: ST3000DM001
PN: 9YN166-570
FW: CC9E
Date: 12504