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Acer laptop won't start up windows 7

Last response: in Windows 7
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November 6, 2013 10:03:18 AM

I have a Acer Aspire 5253 with windows 7 on it. I start the laptop and it acts as if it is going to load. Then suddenly the screen goes black and you can see the cursor but nothing else. I have tried the back up disc but it won't load it. I have changed the BIOS settings to boot from CDROM but still nothing. I have tried safe mode and once again it acts like it is going to load but then comes up blank with a black screen and cursor. I am unable to restore the computer since I can not run windows at all. Is there anything else I can try?
a b D Laptop
a b $ Windows 7
November 6, 2013 2:46:20 PM

What happens if you press CTRL+ALT+DEL ??.. If you can see the mouse cursor it may be that you have logged on but the theme doesn't load.... if pressing CTRL+ALT+DEL simultaneously brings up the Task Manager, you can start System Restore as follows: Press ctrl+alt+del \ file menu \ New Task \ type: CMD.EXE \ type: C:\windows\system32\restore\rstrui.exe

Another possible solution is remove the laptop battery and run it on power cable only.
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November 6, 2013 3:26:47 PM

nothing happens when I press CTRL+ALT+DEL at the same time. I think you are right that the theme is not loading though.
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a b $ Windows 7
November 6, 2013 4:23:16 PM

An antivirus program may be performing a scan. Or an update might be finishing.

How long have you let it try to start up for?

Does the HDD light show any activity during the startup process?
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November 6, 2013 4:51:26 PM

in the past I let it sit for even over a day. I finally got it up and working though. I closed the lid and checked back a few hours later and it acted like I let it go into sleep mode and had the icon in the middle to click to wake it up. I clicked it and it allowed me to go into safe mode and do factory restore. Some how my windows was not on the computer so it prompted me to install windows with the installation disk. I did so and now it is working great.
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a b D Laptop
a b $ Windows 7
November 6, 2013 7:46:51 PM

Was it a regular Windows theme or a third party theme? name of the theme? If it's a third party theme you could access the hard drive wioth the Hiren's Boot CD and delete or move the problematic theme from C:\WINDOWS\Resources\Themes... if the theme was the actual cause you should logon to the Windows Classic Theme. If it wasn't the problem, it would continue without change... the only problem may be that you can't boot from a CD, but setting the BIOS to failproof defaults may allow and/or setting the optical drive as first boot device... if you manage to boot from the optical drive, and if deleting the theme fails to solve the problem, you can repair install Windows XP
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February 17, 2014 8:19:39 AM

Chicano said:
What happens if you press CTRL+ALT+DEL ??.. If you can see the mouse cursor it may be that you have logged on but the theme doesn't load.... if pressing CTRL+ALT+DEL simultaneously brings up the Task Manager, you can start System Restore as follows: Press ctrl+alt+del \ file menu \ New Task \ type: CMD.EXE \ type: C:\windows\system32\restore\rstrui.exe

Another possible solution is remove the laptop battery and run it on power cable only.


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