I have 8GB of RAM but my computer says I only have 4GB?

Ohhremix · Nov 6, 2013

I have a dell studio xps 435 with an intel core i7 cpu 920 @ 2.67 ghz and i recently upgraded my graphics card to a gefoce gtx 660 3 gb and i had 8 gb of memory now i only have 4 gb of memory. if you could help me resolve this problem that would be awesome

mbreslin1954 · Nov 6, 2013

What operating system do you have, and is it a 64-bit OS or a 32-bit OS?

Ohhremix · Nov 6, 2013

i have windows 7 and it is 64 bit

Tradesman1 · Nov 6, 2013

Where does it show the 4GB? what shows in CPU-Z ? Might check and make sure

Ohhremix · Nov 6, 2013

it shows the 4GB in the properties of the computer and i would have to check in cpu-z

Tradesman1 · Nov 6, 2013

Are you running 2x4GB - if so ensure both sticks are fully seated, also look in the BIOS and see what it shows

Ohhremix · Nov 6, 2013

me and my dad checked and they were all seated properly and i dont know if i have 2x4GB because i have a card in every slot and i have 6 slots

Ohhremix · Nov 6, 2013

sorry about that we only have 6 gb and the cpu-z says we have 6x1GB ram i always thought it was 8 but when i go to the computer properties it still says 4gb

Asp184 · Nov 6, 2013

Okay, I'm not quite sure how much RAM you have in your computer given that somewhat confusing last post but if you have more than one stick, try booting with each of the sticks by itself, and see if it boots. That way you can guarantee that both sticks actually work. If it doesn't boot, make sure you try every port because one port might be malfunctioning, etc.

Tradesman1 · Nov 6, 2013

If it allows it, may want to raise DRAM voltage about + 0.05

Ohhremix · Nov 6, 2013

@asp i have 6x1gb sticks i found out from cpu-z and my computer properties always said that i had 8gb then i installed a new graphics card and it went down to 4 and i need at least 6 to run call of duty ghosts and @tradesman i will try that

Asp184 · Nov 6, 2013

Hmm. You should have 6GB then, regardless of what Windows tells you. Can you not run Ghosts then? Also, if other troubleshooting doesn't work, is there any chance of testing the RAM in another computer? This would be a good way of determining whether the stick is in fact a 6GB stick... Factories make mistakes too so maybe the stick you got isn't 6GB! Perhaops your mobo doesn't support more than 4GB? Other than that, I got nufin'.

Tradesman1 · Nov 6, 2013

Let me know

Ohhremix · Nov 7, 2013

@asp i can not run ghosts which makes me mad and im now on tech support with dell

Tradesman1 · Nov 7, 2013

Will be checking in

Ohhremix · Nov 10, 2013

so i found out that i couldnt start the game because of this and there is a game crack for it but my computer properties still says it has 4gb and i was talking to dell tech support and thats what they said

Asp184 · Nov 10, 2013

Have you tried RMAing the RAM? Or tried getting another RAM module? Have you tried the second RAM slot on the mobo?

Search

I have 8GB of RAM but my computer says I only have 4GB?

Ohhremix

Honorable

mbreslin1954

Distinguished

Ohhremix

Honorable

Tradesman1

Legenda in Aeternum

Ohhremix

Honorable

Tradesman1

Legenda in Aeternum

Ohhremix

Honorable

Ohhremix

Honorable

Asp184

Honorable

Tradesman1

Legenda in Aeternum

Ohhremix

Honorable

Asp184

Honorable

Tradesman1

Legenda in Aeternum

Ohhremix

Honorable

Tradesman1

Legenda in Aeternum

Ohhremix

Honorable

Asp184

Honorable

TRENDING THREADS

Latest posts

Moderators online

Share this page