A week ago my internet speed was 17000 - 21000 kbps (I live in Australia...) then BAM, internet speed drops to 8900 kbps. I used ozspeedtest.net (as well as many others) to check my speed.
Here are the actions I have done to fix my internet:
- Turned off router. Left it off for 10 minutes. Turned back on. Took about an hour for the router to reconnect. No change in internet speed.
- Called Internet Service Provider (ISP) and talked to some guy called Greg with an accent thicker than molasses. Did a line test on my router. Results were that there were significant line drop outs. They gave me a priority line (or something like that) in order to fix the drop outs. Did not change a thing.
- Tested router and internet speed on my laptop. Internet speed was 20000 Mbps and my download speed was 1.8 MBps (normal levels). Still took about 20 minutes to connect to the internet though.
- Called ISP back and told them. They said that since my speed on another computer was normal they couldn't do anything to help me. Classic ISP.
- Here I am talking to a fleet of computer technicians and hopefully, after pooling your collective knowledge, you can help me get my stupid computer back in line.
Thanks for any support you can lend.
APPENDIX: Here is what happens when my router struggles to connect to the internet:
- On light = green
- Ethernet light = green
- ADSL light = flashing green then solid
- Internet light = red then after 20 seconds or so it will turn off.
- ADSL light = turns off. Then begins to flash green and then turns solid again.
- Internet light = red then after 20 seconds or so it will turn off.
This process continues for about an hour or so (less on my laptop).
Here are the actions I have done to fix my internet:
- Turned off router. Left it off for 10 minutes. Turned back on. Took about an hour for the router to reconnect. No change in internet speed.
- Called Internet Service Provider (ISP) and talked to some guy called Greg with an accent thicker than molasses. Did a line test on my router. Results were that there were significant line drop outs. They gave me a priority line (or something like that) in order to fix the drop outs. Did not change a thing.
- Tested router and internet speed on my laptop. Internet speed was 20000 Mbps and my download speed was 1.8 MBps (normal levels). Still took about 20 minutes to connect to the internet though.
- Called ISP back and told them. They said that since my speed on another computer was normal they couldn't do anything to help me. Classic ISP.
- Here I am talking to a fleet of computer technicians and hopefully, after pooling your collective knowledge, you can help me get my stupid computer back in line.
Thanks for any support you can lend.
APPENDIX: Here is what happens when my router struggles to connect to the internet:
- On light = green
- Ethernet light = green
- ADSL light = flashing green then solid
- Internet light = red then after 20 seconds or so it will turn off.
- ADSL light = turns off. Then begins to flash green and then turns solid again.
- Internet light = red then after 20 seconds or so it will turn off.
This process continues for about an hour or so (less on my laptop).
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