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Please help! Can't get my gtx 770 to work

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  • Gtx
  • Graphics
Last response: in Graphics & Displays
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November 7, 2013 2:37:52 AM

I decided some time ago to replace my gtx 560 ti with something better for the upcoming years. Yesterday was the big day, I purchased the MSI GTX 770 Gaming,4GB. I was really happy, and installed it right away when i got home. That's where the trouble started.

As far as I know, I did the installation correctly. Installed the card, installed the driver from the cd and all seemed to work well. I started playing AC3 right away, and everything worked great. Until 20 minutes or so, when the screen turned black, the game crashed and i was returned to the desktop. I also got a message saying: The display driver "NVIDIA Windows Kernel Mode Driver, Version xxx (320.49) stopped responding and have been restored".

This is when i started searching many different forums, but i haven't fond a working solution as of yet. I mainly tried to install a different driver, but tried like 6 and none worked I'm currently on 331.65, but it's not working. The crashes keep occurring, even when browsing the web with Firefox. I installed MSI afterburner to track what is happening, and it looks like this (this image shows 4 crashes in a row, while browsing in firefox):



Anyone got an idea what might be wrong? I noticed the weird power spikes, but this seems like a really odd thing to happen while webbrowsing in Firefox.

my specs:
OS: Windows 7 home premium, 64 bit
CPU: intel I5-2300 @ 2,80 GHz
memory: 6,00 GB off DDR3 ram
motherboard: Don't know exactly, mini ITX with intel H67 chipset
PSU: OCZ Technology ZS Series 650WATT, 2 years old

My ideas (but not at all an expert on computers):
1) Faulty drivers
2) faulty graphics card
3) PSU not strong enough?
4) Not enough power. The card has to 8-pin slots, I connected it with 1 6+2-pin and one 6-pin to 8-pin adapter.

Anyone got an idea what might be wrong with my card/system? Any solutions that might be of help?

thanks in advance,
Okyrrd

More about : gtx 770 work

November 7, 2013 2:48:34 AM

I think your card may be faulty, looking at the temp spiking from 22'c to then 150'c! Your PSU should be fine.
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November 7, 2013 2:51:41 AM

thanks for your answer! The upper graph is the power though (in %, so no idea what is even meant with 150% power), the temperature is not getting above 35 degrees
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November 7, 2013 2:54:25 AM

Okyrrd said:
thanks for your answer! The upper graph is the power though (in %, so no idea what is even meant with 150% power), the temperature is not getting above 35 degrees


Oh right, sorry, I misread that as Temperature.

Without trying it in another system, its hard to say, although as the 560 ti was working fine, I would say its a faulty card.
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November 7, 2013 3:01:24 AM

Basically I've tried the same thing a time or two. You need to completely uninstall everything associated with Nvidia on your PC and I mean everything.

Afterwards install the latest WHQL driver and you should be fine.

If this doesn't help you should consult your buyer.

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I also checked your PSU, it is MORE than sufficient to power the GTX 770. Your PSU feature 46 AMPS on the 12 V rail which is more than capable to power the GTX 770.
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November 7, 2013 3:04:43 AM

I think i did it correctly, used a special program to remove all nVidia related things (program was called dispaly driver uninstaller). Rebooted, checked in task manager to make sure no NVidia processes were still running ,and installed a new driver after that. Tried this a couple of times, but nothing helped.
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November 7, 2013 3:47:04 AM

Okyrrd said:
I think i did it correctly, used a special program to remove all nVidia related things (program was called dispaly driver uninstaller). Rebooted, checked in task manager to make sure no NVidia processes were still running ,and installed a new driver after that. Tried this a couple of times, but nothing helped.


Don't use a software, go to control panel and remove the files.
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November 7, 2013 4:06:25 AM

tried it the way you said, first thing on startup was the same kind of crash again. Black screen for a second, kernel driver stopped responding etc.

also updated motherboard drivers, still crashing
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November 7, 2013 7:07:28 AM

It seems to be working now. Did 2 things at the same time, so not sure what did the trick. First thing i did was refit the card super carefully, to be 100% sure that wasn't the problem (would be really stupid if it was :o ). 2nd thing I did was changing the PCI settings in the BIOS to enable auto detection for PCI. I really hope it's going to hold now
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