Have tried to restore acer aspire one to factory settings.

I am trying to restore my acer inspire one netbook to factory settings. I have tried pressing the alt f10 and get into the black screen but I get a big error coming up 0xc00000e9. an unexpected I/O error has occurred. Any ideas what may be causing this and are there any ways around it???
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More about restore acer aspire factory settings
  1. kristee3733 said:
    Start Button
    Type "factory" in the search bar
    Click "Restore your computer or reinstall windows"
    Click "Advanced Recovery Methods"
    "Return Computer to Factory Settings"

    How to restore acer aspire one to factory settings
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