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Pre-installed Windows 8 downgraded to Windows 7. Can't find AMD Radeon HD 7670M driver.

Last response: in Graphics & Displays
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November 8, 2013 1:07:45 AM

The title is pretty self-explanatory. I can't switch back to Windows 8. It's a very long story of pain and suffering, just let me tell you at one point the computer had absolutely no operating system. But now that I do, there is no graphics driver. Help me please.

More about : pre installed windows downgraded windows find amd radeon 7670m driver

November 8, 2013 1:45:21 AM

If you downgrade or upgrade a system you have to re-install all your graphics driver...! Always remember this thing... As If I upgrade from Win 7 to Win 8 and think that my system will automatically install all my graphics driver then I am completely wrong... No offense... You have to download your drivers from AMD.com and install it... If you already have drivers then install it as installed before in Win 8...
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November 8, 2013 1:53:04 AM

JOHNN93 said:
http://support.amd.com/en-us/download/auto-detect-tool
this is amd's auto detect tool it will find your drivers and install them automaticaly ;) 
and they wil be up to date.


I already tried this, it says that I need catalyst_mobility_64-bit_util.exe, when I press download it gives me an error, so I just downloaded it off their website and it starts downloading 13-9_mobility_win7_win8_64_dd_ccc_whql, which I already downloaded 1000 times before, and it always doesn't worik because it gives me Application Install: Install package failure.
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November 8, 2013 1:57:47 AM

kabahaly said:
JOHNN93 said:
http://support.amd.com/en-us/download/auto-detect-tool
this is amd's auto detect tool it will find your drivers and install them automaticaly ;) 
and they wil be up to date.


I already tried this, it says that I need catalyst_mobility_64-bit_util.exe, when I press download it gives me an error, so I just downloaded it off their website and it starts downloading 13-9_mobility_win7_win8_64_dd_ccc_whql, which I already downloaded 1000 times before, and it always doesn't worik because it gives me Application Install: Install package failure.


@kabahaly : Always perform a clean install of your OS... I never prefer to downgrade or upgrade within the system...As all your software were compatible with Win8 and now as you have downgraded it to Win7 had impact on everything... Changing OS within the system is never a good idea.... Can you perform a clean install of your Win7 ?

[EDIT] Try running the setup as administrator...
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November 8, 2013 2:00:55 AM

deadlyghost said:
kabahaly said:
JOHNN93 said:
http://support.amd.com/en-us/download/auto-detect-tool
this is amd's auto detect tool it will find your drivers and install them automaticaly ;) 
and they wil be up to date.


I already tried this, it says that I need catalyst_mobility_64-bit_util.exe, when I press download it gives me an error, so I just downloaded it off their website and it starts downloading 13-9_mobility_win7_win8_64_dd_ccc_whql, which I already downloaded 1000 times before, and it always doesn't worik because it gives me Application Install: Install package failure.


@kabahaly : Always perform a clean install of your OS... I never prefer to downgrade or upgrade within the system...As all your software were compatible with Win8 and now as you have downgraded it to Win7 had impact on everything... Changing OS within the system is never a good idea.... Can you perform a clean install of your Win7 ?

[EDIT] Try running the setup as administrator...


If you read the post, you will see that I didn't want to downgrade to Windows 7, I was forced to downgrade to Windows 7 because all of a sudden when I opened my laptop it said that no OS was found, and since Windows 8 was pre-installed I didn't have a CD, and the only CD I had was Windows 7. It already runs the setup as administrator on default.

Clean install of Windows 7? I just installed it yesterday.
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November 8, 2013 2:05:58 AM

Okay first cool down.... See if you currently have a Windows 7 CD, my best go would be to perform a clean installation of Windows 7... See all the problem occurs when a sudden break down of a system setting occurs... If your laptop detected no OS was found then your HDD might have tripped and lost all the data that resulted in loss of OS... What exact error you are getting when you try to install your graphics driver...
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November 8, 2013 2:10:30 AM

deadlyghost said:
Okay first cool down.... See if you currently have a Windows 7 CD, my best go would be to perform a clean installation of Windows 7... See all the problem occurs when a sudden break down of a system setting occurs... If your laptop detected no OS was found then your HDD might have tripped and lost all the data that resulted in loss of OS... What exact error you are getting when you try to install your graphics driver...


I installed Windows 7 yesterday, and everything went fine. Also, if you want more details on my problem, here it is: I just wanted to install Ubuntu, I installed Ubuntu and I didn't really like it at all, and here came the problem, I had no idea how to revert back to Windows 8, and it seemed that I basically overwrited Windows 8 with Ubuntu, in Ubuntu, I tried to do something with the partition to make space for Windows 7, when I restarted the system the problem occurred. The HDD is very fine, as I performed a hard drive check during this problem. It said that everything was fine.

The problem that occurs is it says: "Application INstall: Install package failure", but for when it works, it really doesn't work as when I open Catalyst Control Center it gives me, "No AMD graphics driver on your system" although I do have one and it shows in the Device Manager with a yellow exclamation mark beside it.
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November 8, 2013 2:15:07 AM

kabahaly said:
deadlyghost said:
Okay first cool down.... See if you currently have a Windows 7 CD, my best go would be to perform a clean installation of Windows 7... See all the problem occurs when a sudden break down of a system setting occurs... If your laptop detected no OS was found then your HDD might have tripped and lost all the data that resulted in loss of OS... What exact error you are getting when you try to install your graphics driver...


I installed Windows 7 yesterday, and everything went fine. Also, if you want more details on my problem, here it is: I just wanted to install Ubuntu, I installed Ubuntu and I didn't really like it at all, and here came the problem, I had no idea how to revert back to Windows 8, and it seemed that I basically overwrited Windows 8 with Ubuntu, in Ubuntu, I tried to do something with the partition to make space for Windows 7, when I restarted the system the problem occurred. The HDD is very fine, as I performed a hard drive check during this problem. It said that everything was fine.

The problem that occurs is it says: "Application INstall: Install package failure", but for when it works, it really doesn't work as when I open Catalyst Control Center it gives me, "No AMD graphics driver on your system" although I do have one and it shows in the Device Manager with a yellow exclamation mark beside it.


start the pc with safe mode and uninstall gpu driver.tap F8 on startup.
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November 8, 2013 2:20:40 AM

Ubuntu>Win8>Win 7 okay bro you messed upped a little but its ok... See with you installed your Win 7 you did format your OS drive right? If not then the problem is there...
And yes do the thing that JOHNN93 said...start PC with safe mode and uninstall GPU Driver....

If you installed your Win 7 on the drive which contained your older OS(Ubuntu or Win8) without formatting it then you did not do a clean install...
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November 8, 2013 2:23:25 AM

How do I uninstall my GPU driver? Do I just go to the Device Manager and uninstall "AMD Radeon HD 7600M Series"?


EDIT: No, I did format my OS drive.
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November 8, 2013 2:36:17 AM

JOHNN93 said:
kabahaly said:
JOHNN93 said:
yes but if you are not sure http://www.guru3d.com/content_page/guru3d_driver_sweepe...


May I ask how uninstalling my GPU driver will help?

NO YOU CANT!!!!!









just joking;)
it might resovle resolve the isue of a unproperly instaled driver.



I think I may have done a similar process but not in Safe Mode, I uninstalled the driver and uninstalled from the AMD Installer, which then the Driver Downloader or whatever started downloading it again. But it still had the yellow exclamatory mark. Is this what you want me to do?
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November 8, 2013 2:38:22 AM

kabahaly said:
JOHNN93 said:
kabahaly said:
JOHNN93 said:
yes but if you are not sure http://www.guru3d.com/content_page/guru3d_driver_sweepe...


May I ask how uninstalling my GPU driver will help?

NO YOU CANT!!!!!









just joking;)
it might resovle resolve the isue of a unproperly instaled driver.



I think I may have done a similar process but not in Safe Mode, I uninstalled the driver and uninstalled from the AMD Installer, which then the Driver Downloader or whatever started downloading it again. But it still had the yellow exclamatory mark. Is this what you want me to do?


at the end it is up to you i can sudgest you can make miracles hapen.it might not resolve but it is worth a try.
A yellow exclamation mark on top of a device icon in Device Manager indicates that Windows has detected a problem with the device. As the causes for this problem can be various, some laptop manufactures have theire own drivers for their gpus and trying to install one from amd can resault to not beeing able to install the driver or even causing problems if installed .
give us your laptop model so we can find the apropriate driver for you.
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November 8, 2013 2:44:05 AM

See the best way out would be that - Go to Device Manager > Delete your Graphics Driver from the list.... Run the setup of your graphics driver.... Install it as normal...

This should work out...
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November 8, 2013 2:45:24 AM

JOHNN93 said:
kabahaly said:
JOHNN93 said:
kabahaly said:
JOHNN93 said:
yes but if you are not sure http://www.guru3d.com/content_page/guru3d_driver_sweepe...


May I ask how uninstalling my GPU driver will help?

NO YOU CANT!!!!!









just joking;)
it might resovle resolve the isue of a unproperly instaled driver.



I think I may have done a similar process but not in Safe Mode, I uninstalled the driver and uninstalled from the AMD Installer, which then the Driver Downloader or whatever started downloading it again. But it still had the yellow exclamatory mark. Is this what you want me to do?


at the end it is up to you i can sudgest you can make miracles hapen.it might not resolve but it is worth a try.
A yellow exclamation mark on top of a device icon in Device Manager indicates that Windows has detected a problem with the device. As the causes for this problem can be various, some laptop manufactures have theire own drivers for their gpus and trying to install one from amd can resault to not beeing able to install the driver or even causing problems if installed .
give us your laptop model so we can find the apropriate driver for you.


I just tried to uninstall it in Safe Mode. I did that, when I booted it again normally, I started up Device Manager and the driver is there with a yellow exclamation mark. I don't know what my laptop's model is, as there is absolutely no way to tell. The back of the computer has nothing. I can just say that I have an HP Pavilion g6.
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November 8, 2013 2:47:20 AM

If you have a yellow exclamation mark then it means that there is some problem with the drivers... Try to uninstall it on normal mode and then install your graphics driver which you downloaded...
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November 8, 2013 2:47:35 AM

press fn +esc it shoud provide you information.if nothing is afected by format.
if not there should be a serial number or something.
if fn does not work try the windows key or rhe ctrl key.
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November 8, 2013 2:50:24 AM

JOHNN93 said:
press fn +esc it shoud provide you information.if nothing is afected by format.
if not there should be a serial number or something.


Tried that, nothing happened.
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November 8, 2013 2:51:09 AM

deadlyghost said:
If you have a yellow exclamation mark then it means that there is some problem with the drivers... Try to uninstall it on normal mode and then install your graphics driver which you downloaded...



Still gives me the same Application Install: Install package failure error.
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November 8, 2013 2:54:55 AM

All solutions so far don't work. I guess that's it?
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November 8, 2013 3:00:01 AM

I thought this might help, my original system actually had switchable graphics between Intel HD 4000 and AMD Radeon HD 7670M. So if that makes any difference please tell me anything.
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November 8, 2013 3:06:20 AM

JOHNN93 said:
does your pc have intel hd 4000?



I used to have it in Windows 8. But now I don't, which is confusing.
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November 8, 2013 3:09:16 AM

JOHNN93 said:
of course it will here is a link
http://h20614.www2.hp.com/ediags/gmd/GMNGoogleChromePlu...
this shold find all drivers that you need uninstal gpu driver before preforming this so it can find the apropriate and not skip anything.
install all drivers that will be prvided;)


This is so frustrating! "0 HP products were discovered"
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November 8, 2013 3:13:43 AM

JOHNN93 said:
you need to have every driver insaled intel hd graphcs is like a bridge tou your secondary gpu if you have not configiured this properly then you can not pass the bridge.
http://h20614.www2.hp.com/ediags/gmd/GMNGoogleChromePlu...
use tis aas i mentioned above.


Didn't you tell me to uninstall the GPU driver? Now you're telling me to install it again.. Do I install it or uninstall it?
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Best solution

November 8, 2013 3:14:46 AM

yes it does get frustrating
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y...(64-bit)*&DownloadType=Drivers
istall the hd 4000 gpu driver provided above.
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November 8, 2013 3:19:10 AM

kabahaly said:
JOHNN93 said:
yes it does get frustrating
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y...(64-bit)*&DownloadType=Drivers
istall the hd 4000 gpu driver provided above.



Do I install the AMD Radeon HD 7670M driver or not?

install intels first and then we will see
did yo preform windows update to install service pack 1 and net framework 4.0?
this can resovle why hp is not seeing your product
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November 8, 2013 3:34:28 AM

JOHNN93 said:
kabahaly said:
JOHNN93 said:
yes it does get frustrating
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y...(64-bit)*&DownloadType=Drivers
istall the hd 4000 gpu driver provided above.



Do I install the AMD Radeon HD 7670M driver or not?

install intels first and then we will see
did yo preform windows update to install service pack 1 and net framework 4.0?
this can resovle why hp is not seeing your product


i installed intel and it worked now i have intel hd graphics 4000 but i dont have amd radeon hd 7670
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November 8, 2013 3:37:48 AM

the stress you are passing right now is normal and i as well get it when these downtimes ocure.it can be worse but we need to find a solution whatever it takes.the best thing to do after formating is updates drivers and then programs it can take from 2-4 hours and even more depending on the customer and build.if you are frustrated nowclose it leave it do something to enjoy your tie and when you have time start again if not wipe your hard drive with a windows cd and send it for rma and tel them i was working there was a blue screen and aftr it restarted it sayed no doot device found.but leae this as the final stage if we can not figure anything out.
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November 8, 2013 3:39:22 AM

JOHNN93 said:
the stress you are passing right now is normal and i as well get it when these downtimes ocure.it can be worse but we need to find a solution whatever it takes.the best thing to do after formating is updates drivers and then programs it can take from 2-4 hours and even more depending on the customer and build.if you are frustrated nowclose it leave it do something to enjoy your tie and when you have time start again if not wipe your hard drive with a windows cd and send it for rma and tel them i was working there was a blue screen and aftr it restarted it sayed no doot device found.but leae this as the final stage if we can not figure anything out.


I installed the Intel HD 4000 Graphics, what do I do now? Ffs.
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November 8, 2013 3:52:06 AM

Hmm... Internet explorer is crap.... Use chrome and try autodetect.... Or else download Intel HD Graphics 4000 drivers from Intel's site... and then install your Graphics card's drivers... This should definitely do that...
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November 8, 2013 4:15:03 AM

I am already using Google Chrome, none of the solutions work. And I already said the back of the laptop has nothing.
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November 8, 2013 4:24:23 AM

deadlyghost said:
See.... download Intel HD Graphics Driver... Then download your Graphics Card driver... No need for AUTODETECT... !



Where have you been the past 3 hours? When I download the graphics card driver it gives me "Application Install: install package failure"



Note: I really appreciate you 2 guys helping me with the past 2 hours.
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November 8, 2013 4:27:54 AM

I looked on another forum and apparently "Perhaps some of the W8 drivers will work, but it is my understanding that you won't be able to get the amd video /switchable graphics to work in Windows 7." does that mean that's it? Nothing? I guess I'll have to stick with Intel HD 4000 then.
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November 8, 2013 6:12:11 AM

kabahaly said:
I looked on another forum and apparently "Perhaps some of the W8 drivers will work, but it is my understanding that you won't be able to get the amd video /switchable graphics to work in Windows 7." does that mean that's it? Nothing? I guess I'll have to stick with Intel HD 4000 then.


did you take out the battery?
did you find any serial number or the model?
you are not going to use only the hd 4000 your laptp is beyond those capabilities
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November 8, 2013 6:13:51 AM

JOHNN93 said:
kabahaly said:
I looked on another forum and apparently "Perhaps some of the W8 drivers will work, but it is my understanding that you won't be able to get the amd video /switchable graphics to work in Windows 7." does that mean that's it? Nothing? I guess I'll have to stick with Intel HD 4000 then.


did you take out the battery?
did you find any serial number or the model?
you are not going to use only the hd 4000 your laptp is beyond those capabilities


I think the driver is just not compatible with Windows 7.
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November 8, 2013 6:19:22 AM

sorry but that is not in my dictionary.
take out the battery and see exctly what is the product number model.
2 minuets might resolve something that took 2 hour +
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November 11, 2013 6:50:46 AM

kabahaly said:
The title is pretty self-explanatory. I can't switch back to Windows 8. It's a very long story of pain and suffering, just let me tell you at one point the computer had absolutely no operating system. But now that I do, there is no graphics driver. Help me please.


kabahaly said:
JOHNN93 said:
http://support.amd.com/en-us/download/auto-detect-tool
this is amd's auto detect tool it will find your drivers and install them automaticaly ;) 
and they wil be up to date.


I already tried this, it says that I need catalyst_mobility_64-bit_util.exe, when I press download it gives me an error, so I just downloaded it off their website and it starts downloading 13-9_mobility_win7_win8_64_dd_ccc_whql, which I already downloaded 1000 times before, and it always doesn't worik because it gives me Application Install: Install package failure.


hey i too have down graded my laptop hp pavilion g6 2237tx from win 8 to win 7 which is having radeon hd graphics 2237tx!
just go and install drive identifier!
chech out this video! http://www.youtube.com/watch?v=D9Y8q5a1jjo
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