hp laptop shift keys not working window 7

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whizz121

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Nov 8, 2013
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Started to get sticky keys prompt all the time, so I found how to turn that of. How it turned itself on in the first place I don't know.
Ever since, I cannot use either shift keys. To get capitals I use caps lock, but everything else is stopped. I have to use the onscreen keyboard to get other combinations.
I have read many reports on web and even though there are thousands of hits there seems to be no solution. I have restore my laptop from a previous backup to no avail.

I have a HP Pavilion Entertainment PC. running windows 7.

Surely somebody out there knows a solution. I have also heard of other people in my area that have just experienced this problem. It seems to be spreading.

help.

Brian
 
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himnextdoor

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Oct 26, 2013
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Do you have a little white icon in the taskbar next to the clock?

Double-click on it, un-check the first box and 'Apply'.

Does that help?
 
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whizz121

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Nov 8, 2013
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sorry, don't have a clock on my taskbar. what white icon if you pass your cursor over it then it should tell you what it is.
 
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whizz121

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Nov 8, 2013
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sorry, my keyboard is fine. I think we have another problem lnked with sticky keys or a virus.
your English is fine.
 
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MTM4777

MTM4777

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Nov 7, 2013
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:)
thanks man :D

 
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himnextdoor

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Oct 26, 2013
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You don't have a clock on the right hand side of the Task bar?

What happened to it?

There may be a little white icon where the icon to 'eject USB device' is.

Don't you have the time and date in the bottom right of your screen? That's where it should be.
 
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whizz121

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Nov 8, 2013
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whizz121

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sorry, I have the time / date in bottom right. but no white icon, I assume you are referring to the flag, that tells us about problems on system were I can either fix or load new software etc. If this is the place, I have been there and ran all fix's and did the scan for problems and fix's. NO JOY. At present I am using the onscreen keyboard but this is getting very frustrating.
 
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himnextdoor

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Oct 26, 2013
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Are the settings for the Keyboard and Filter Keys the same as this? :



Have you tried Uninstalling the keyboard driver in Device Manager?

Do that and restart the machine.

Perhaps your system has simply 'forgotten' about the Shift keys.
 
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whizz121

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Nov 8, 2013
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Hi Everybody. Thanks for all your help.

I tried everything you all suggested but alas is was a faulty key board. The Sticky keys was a red herring although it is popping up on lots of computers at the moment, I think from a Microsoft update a few weeks ago. This was easy to fix by turning of the options.

The On Screen Keyboard gave it all away as it shows which key are being hit, but the shift keys showed nothing. £70 to get it fixed. Back to work. Thanks again
 
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kantikshah

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Mar 17, 2014
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