so i had a probable with my gpu card. The computer was dell bought alienware m17x r3. They told me to switch display in bios from sg to peg. Cmputer will not start up it just beeps. They are now telling me to go to a local tech shop and get it fixed. Can they be help accountable at all? like wth they just broke my computer.. computer was running fine, it just couldn't detect nvidia gpu, they told me to change display in bios, and now computer wont start up.
Nvidia supporter screwed me
- Thread starter javant
- Start date
smorizio
Titan
- Jan 22, 2010
- 30,984
- 9
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try using the cmos jumper and clear the bios with the pc off. it should reset the video back to defaults. with dells and other pre builds before you add a gpu you have to check the wattage of your power supply and if there any newer bios files for the motherboard. some motherboard and gpu wont post due to bios bugs..it happens. most times you look at the dell and google video card upgrades and see what cards (make and brand have worked).
He didn't screw you at all. You had a problem. He gave you a solution, but you either messed up in the directions, or had another problem, such as a lack of power from your PSU, or an already damaged video card.
That isn't his fault.
Computers have a ton of different configurations and sometimes in fixing one problem, you run into a new problem. That is all that happened here. He gave you a solution that will work on most peoples PC, and it happened to run into a new problem.
He is just a help desk guy. Without the PC in his hands, there is only so much he can do. If he was working on it in person, then he'd be able to do what is needed when running into the particular issue.
He is just a help desk guy. Without the PC in his hands, there is only so much he can do. If he was working on it in person, then he'd be able to do what is needed when running into the particular issue.
- Mar 16, 2013
- 171,445
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And this is exactly what people here in Tom's run into every day.
Attempting to assist someone:
"I did [18 different unrelated things] to fix the problem of X"
'OK....do Y instead'
"But NO!, I don't want to do that because of I'll lose all my games!"
'Well...that IS now the solution to your apparent problem. It might have been fixable earlier, but all the unrelated stuff you did has completely screwed the system'
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