Powercolor Radeon HD 7970 Installation Problem

Chewin316

Honorable
Oct 23, 2013
9
0
10,510
Hi Guys!

So I recently made a forum on which video card I should get for my PC and decided to go for the PowerColor AMD Radeon HD7970 after some results.

HD7970- http://www.newegg.com/Product/Product.aspx?Item=N82E16814131468

The card looked great and I got a great deal on it ( 3 free games included). I looked up the Specs on what it is required to use it on my Mobo, the specs were fine. So I installed it on my Mobo, plugged the power connectors in, turned on my PC and then all of a sudden my screen display doesn't respond. I thought it was just my HDMI which doesn't work when the card is functioning, so I plugged a VGA on my PC and still nothing. Funny cause I can see the fans on the card spinning and I can hear the pc booting up.

I have looked up countless of forums about this but all end up with the poster being able to solve it but not writing down what they actually did.

here is my MOBO: http://www.gigabyte.us/products/product-page.aspx?pid=4481#ov

As you can see, it has a PCIE x16 and is also 3.0.

I don't really have to put it in the X4 slot since I am not putting 2 graphics cards, should I try it anyways?

By the way here is why I believe it doesn't work.I didn't exactly plugged the 2 power connectors, why? because I get the black screen, so I found out that if I unplug one of the connectors and let the other one in, the video card will still work and the Display will work. But then I looked up that you actually need the 2 power connectors, bummer cause if I plug both of them my display will be black.( The power connectors are a One 8-pin connector and One 6-pin) I currently have the 8 connector up while the other is just there.

Now what I read on the Manual Guide when installing the Catalyst Install Manager for installing the driver for the card is that when you have an issue like that it may be because of your bios not being able to support it, and they recommend to update it, I heard in Gygabyte's website that updating the bios can delete some issues regarding the Pcie or something like that, but updating the Bios is Soooo risky so I want anyone's opinion on this. Should I Update? You think that is the issue?

Thank you for responding and thanking time to read! I tried to be specific so other users can look at up one day and have an idea on what is the cause for their card in the future. As you can see I have no problem with power since my power supply is 800 watt also I have no problem updating (since I have a Dual Bios) . I'm not that smart when it comes to this things so thanks again for your feedback! :D

NOTE: I did not uninstalled the drivers for my current built-in graphic card from my Core i 5, but I did disabled it (afraid that I may not be able to get it back, and if the card still doesn't work, no graphics)

COMPUTER SPECS:

--Case: CM Storm Enforcer Mid Tower

http://www.newegg.com/Product/Product.aspx?Item=N82E16811119240

--Motherboard:Gygabyte Z87X-UD3H :

http://www.gigabyte.us/products/product-page.aspx?pid=4481#ov

--Processor: 4th Generation Intel® Core™ i5-4670 Processor 3.4GHz

http://www.newegg.com/Product/Product.aspx?gclid=CJDdzvfM1roCFcxcMgodA3IAEw&Item=N82E16819116898&nm_mc=KNC-GoogleAdwords&cm_mmc=KNC-GoogleAdwords-_-pla-_-Processors+-+Desktops-_-N82E16819116898&ef_id=Uk9TFQAABY2qYiFl:20131109015634:s

-- Power Supply: CORSAIR Gaming Series GS800 800W

http://www.newegg.com/Product/Product.aspx?Item=N82E16817139025

--Hard Drive: Western Digital 1 TB 6 Gb/s 7200 RPM

--Solid State Drive: Samsung 840 Pro Series 256 Gb
http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=5486625&SRCCODE=WEBGOOPA&cm_mmc_o=mH4CjC7BBTkwCjCV1-CjCE&gclid=CPGzoMXF1roCFeY-MgodiyEAIQ

--DVD drive: LG Internal Super Multi Drive

http://www.newegg.com/Product/Product.aspx?gclid=CNbn7rTG1roCFYZaMgodXyoAPw&Item=N82E16827136270&nm_mc=KNC-GoogleAdwords&cm_mmc=KNC-GoogleAdwords-_-pla-_-CD+%2f+DVD+Burners-_-N82E16827136270&ef_id=Uk9TFQAABY2qYiFl:20131109012723:s


--Video Card: Powercolor Amd Radeon HD 7970

http://www.newegg.com/Product/Product.aspx?Item=N82E16814131468
 

Chewin316

Honorable
Oct 23, 2013
9
0
10,510



I think so too but if it was bad wouldn't the card not function at all then? the fan still moves and iv'e seen other forums where people were able to make it work, either way i will try updating and post the results, maybe it is as you say. Thanks for your feedback!
 

Chewin316

Honorable
Oct 23, 2013
9
0
10,510


Yes! i have tried both and still nothing. Though wouldn't the Display ports on the card not function anyways since the drivers are not installed yet? i can't installed them since the display goes black. thanks anyways for the feedback, forgot to tell about the display ports on the card.
 

Chewin316

Honorable
Oct 23, 2013
9
0
10,510


I would like to thank you for the feedback and to everyone as well! It really helped me alot. I managed to fix it and install it.

Turns out that i did needed to update my BIOS ( V4 to V7), So if anyone has a problem with it make sure to check how out-dated your bios is and if it the new update fixes Pcie Configurations. Also putting the card again really helped, was able to display on the card itself also, took a while for the PC to recognize the card but it worked out, and i still have my other graphics card on Disable mode! :D

Thank you guys!