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F8 key works, but having trouble with the arrow keys

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  • Dell Inspiron
  • Windows 7
Last response: in Windows 7
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November 10, 2013 5:52:25 AM

I have a Dell Inspiron desktop. When I reboot the computer and press the F8, the advance boot option screen appears. Problem is when I press the arrows keys up or down, the highlight on the screen scrolls at random and stops where ever it wants to. I this caused by a virus?

More about : key works trouble arrow keys

a b $ Windows 7
November 10, 2013 6:03:15 AM

Is it a USB keyboard?

Make sure that USB support is enabled in BIOS.
m
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l
November 10, 2013 6:06:36 AM

Yes it is a USB keyboard. I will check the bios to make sure it enabled.
Thanks,
m
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l
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