WD External just died? Not working at all. Help!?

cakekindel · Nov 11, 2013

My family's external hard drive (WD MyBook 320Gb) stopped being recognized one day on all Windows computers and one of our Macs, and is recognized as a 2TB Empty (unformattable) drive on our other mac, an '07 Mac Pro. What is the problem and is the data recoverable?

Moonsfang · Nov 11, 2013

Sounds like the drive may have been accidently erased.. Depending on how important the files in question are there are recovery options.

cakekindel · Nov 11, 2013

Moonsfang :

The files are EXTREMELY important. 100's of family memories (pictures) and entire Adobe suites were lost

Moonsfang · Nov 11, 2013

You can try some free recovery software first: http://pcsupport.about.com/od/filerecovery/tp/free-file-recovery-programs.htm

If you don't manage to find anything through that you can always send it off the a drive recovery center like SRS. http://www.tomshardware.com/picturestory/642-data-recovery-hard-drive-failure.html

fzabkar · Nov 12, 2013

A 2TiB capacity (not 2TB) is often a symptom of an internal fault, in which no data recovery software will be able to retrieve any data.

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WD External just died? Not working at all. Help!?

cakekindel

Honorable

Moonsfang

Moonsfang

Honorable

cakekindel

Honorable

Moonsfang

Honorable

fzabkar

Judicious

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