Sign in with
Sign up | Sign in
Your question
Solved

reboot and select proper boot device or insert boot media in slected boot device and press a key

Last response: in Motherboards
Share
November 11, 2013 11:33:32 AM

i fell from a stirs with my laptop in a bag and afterwards i tried to start the machine it displayed this message "reboot and select proper boot device or insert boot media in selected boot device and press a key'. I tried going through the bios to check and found that the system could not detect any drive. I saw something like AHCI Ports: Not detected. i removed my hard drive and inserted it back and still the message appears.
a b V Motherboard
November 11, 2013 11:42:56 AM

Sounds like your HDD took a hit, I wouldn't be surprised if it failed. You could open up the bottom of your laptop and see if the drive became disconnected, but it's most likely a drive failure.
m
0
l
November 11, 2013 11:53:32 AM

I opened the back and the drive was intact. I remove it and inserted it back. but still the message shows, i got a windows 7 cd but still the same.
m
0
l
Related resources
a b V Motherboard
November 11, 2013 11:55:31 AM

justicearkoh said:
I opened the back and the drive was intact. I remove it and inserted it back. but still the message shows, i got a windows 7 cd but still the same.


Just because the drive is intact doesn't mean it isn't broken, if everything was still connected chances are you had a hard drive failure and you'll have to get a new one.
m
0
l
a b V Motherboard
November 11, 2013 11:57:53 AM

It is most likely that the drive has been damaged from the fall and is no longer operational, as you have already removed the drive and re-inserted it. Mechanical hard drives are sensitive to drops. If you device is under warranty I would call the manufacturer for a new drive, however if it is not you will have to purchase a new HDD to put in your laptop.

It is likely that one of the heads (which read and write the drive) crashed onto the HDD platter (where all the data is stored), causing damage to both the head and the platter, making it non functional.
m
0
l
November 11, 2013 12:05:53 PM

i also tried placing the disk in a disk case and was able to backup data on a different computer. I also inserted the hard drive of a different laptop and that message still appeared. In the bios i the DVD drive was also not detected.
m
0
l
a b V Motherboard
November 11, 2013 12:14:42 PM

Ok, then it might be your motherboard if the disk works with another computer. If that's the case you need to contact your laptop customer support, and if you still have a warranty, get it replaced.
m
0
l
November 11, 2013 12:18:11 PM

In the bios the DVD drive was also not detected, its not on warranty. I want to know which component to change.
m
0
l

Best solution

a b V Motherboard
November 11, 2013 12:32:08 PM

It sounds like the motherboard is the problem (since your HDD still works but won't in the laptop (assumed the same with the ODD)), which is something you can't change on a laptop.
Share
November 11, 2013 2:09:16 PM

Thank you guys for the support, more suggestions will be highly appreciated!!
m
0
l
November 29, 2013 2:47:56 AM

justicearkoh said:
i fell from a stirs with my laptop in a bag and afterwards i tried to start the machine it displayed this message "reboot and select proper boot device or insert boot media in selected boot device and press a key'. I tried going through the bios to check and found that the system could not detect any drive. I saw something like AHCI Ports: Not detected. i removed my hard drive and inserted it back and still the message appears.


m
0
l
Related resources
!