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USB 3.0 External Hard Drive makes my computer make usb disconnecting noise constantly

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November 11, 2013 4:58:45 PM

Hi, I just built my first computer and it seems like everything is running smoothly. The only problem is when I plug plug in my usb 3.0 external hard drive into the usb slots. I have a external 2.0 hard drive that works perfectly fine and a 3.0 hard drive that my computer cant/wont read. When I plug it in, my computer keeps making the USB unplugging noise and my computer wont recognize that it is plugged in. I have a usb keyboard and mouse plugged in and they are running fine with no problems either.

I think it may have been when I first tried to plug it in, it did not install properly. But now, I don't know where to find the faulty usb 3.0 external hard drive installation. Please help.

This USB 3.0 Hard drive works on my laptop though.
a c 152 G Storage
November 11, 2013 5:11:12 PM

USB 3.0 is one of those picky things.

I would first try the USB 3.0 drive with a USB 2.0 port to ensure the drive is detected and working. If that does, try the shortest usb 3.0 cable you have.

Again. USB 3.0 is very sensitive to many factors. If you google something like usb 3.0 drive disconnects you will find tons of users with various claims like do not buy <Insert vender name here> or do not use <insert vender name here's> controllers.

Even a cable from one company may work while it does not from another.

As an example. My front usb ports on my desktop have ALWAYS been hit and miss. I had 3 sets of new cables sent from the case maker(Asus is willing to send me a new board, but honestly. it is not the board. it is a compatibility issue with this board/case combo.). some devices worked, but ANYTHING with a longer cable would not work at all(does the same as yours connect/disconnect fast enough to not see the drive appear).

My old system(NEC) could even use 2 x 6 foot usb 3.0 extensions tied together without any issues.

My Media Center system can use long cables, but will simply fall back on usb 2.0 speeds(still better than disconnecting IMO).

I have also noticed many users reporting that using a USB 3.0 hub gets past issues. For me a USB 3.0 hub has greatly extended the range of by front USB ports(I have it installed inside the system[long story, but I had tried many adapters and nothing has been even close to 100% so far] and am still testing it).

You should always make sure you have the latest drivers for your usb 3.0 controller as well as some of these issues have been fixed with drivers.
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November 11, 2013 6:26:55 PM

nukemaster said:
USB 3.0 is one of those picky things.

I would first try the USB 3.0 drive with a USB 2.0 port to ensure the drive is detected and working. If that does, try the shortest usb 3.0 cable you have.

Again. USB 3.0 is very sensitive to many factors. If you google something like usb 3.0 drive disconnects you will find tons of users with various claims like do not buy <Insert vender name here> or do not use <insert vender name here's> controllers.

Even a cable from one company may work while it does not from another.

As an example. My front usb ports on my desktop have ALWAYS been hit and miss. I had 3 sets of new cables sent from the case maker(Asus is willing to send me a new board, but honestly. it is not the board. it is a compatibility issue with this board/case combo.). some devices worked, but ANYTHING with a longer cable would not work at all(does the same as yours connect/disconnect fast enough to not see the drive appear).

My old system(NEC) could even use 2 x 6 foot usb 3.0 extensions tied together without any issues.

My Media Center system can use long cables, but will simply fall back on usb 2.0 speeds(still better than disconnecting IMO).

I have also noticed many users reporting that using a USB 3.0 hub gets past issues. For me a USB 3.0 hub has greatly extended the range of by front USB ports(I have it installed inside the system[long story, but I had tried many adapters and nothing has been even close to 100% so far] and am still testing it).

You should always make sure you have the latest drivers for your usb 3.0 controller as well as some of these issues have been fixed with drivers.


Thanks for the reply. My external does work with the usb 2.0 ports, it wasnt working earlier this week for some reason. I just downloaded the lastest usb 3.0 drives but it still does the same thing. Maybe I will try a usb 3.0 hub
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a c 152 G Storage
November 11, 2013 7:20:47 PM

Shorter cable if you have it also.
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