Really high ping only when playing BF4.

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jrmurph3

jrmurph3

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May 5, 2012
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My problem is that I have random intervals of time where I have terrible ping rates only while playing Battlefield 4. I'll choose a server and start the game with decent ping around 50-70ms. At random times it will just sporadically anywhere from 50-999ms. This obviously makes the game unplayable.

I have tested with speedtest.net and pingtest.net and show decent ping rates while the game is not being played. I have verified that I am the only one connected and using my internet service at the time.

I am connected via wireless G and previously have had no problems. Is there a chance this could stem from a bad wireless NIC or router?
 
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smorizio

smorizio

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Jan 22, 2010
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have you tried in your anti virus and firewall to place an exception for the game or for when your playing a game put the anti virus on gaming mode??? on the wifi dongle have the newest firmware and driver and have power saving mode off?? on the router does it have the newest firmware too???
 
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jrmurph3

jrmurph3

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May 5, 2012
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Yea, I've checked into all that first. I'm wondering if its just down to unstable ISP connection right now. I mean, this just started about 7 hours ago. I gave it a break and nothing has changed. I haven't tried any other games, yet. Speedtest.net and pingtest.net are still pretty consistent with the 50-70ms of ping as well. I'm just thinking it was maybe putting too much of a load on a device, but that doesn't make sense if its loading youtube videos just fine...

No one else seems to be having the issue in game either.
 
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jrmurph3

jrmurph3

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May 5, 2012
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That will have to wait til tomorrow. I actually have a router/modem combo. Its very possible that it could be getting too hot. We've had one quit a couple years ago before due to blown caps. Thanks for the troubleshooting anyway.
 
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C

Chuckiechan

Distinguished
Nov 5, 2013
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Here's the problem using tracert.com

1: s6.hostlocal.com (207.158.52.56) 0.121ms pmtu 1500
1: 207.158.52.125 (207.158.52.125) 80.894ms
1: 207.158.52.125 (207.158.52.125) 1.021ms
2: Te-3-4.br03.m5hosting.com (38.96.14.238) 0.727ms
3: 207.110.36.17.ptr.us.xo.net (207.110.36.17) 4.211ms asymm 10
4: vb1420.rar3.la-ca.us.xo.net (216.156.0.121) 8.473ms asymm 8
5: 207.88.14.218.ptr.us.xo.net (207.88.14.218) 4.258ms asymm 7
6: 206.111.11.65.ptr.us.xo.net (206.111.11.65) 4.971ms
7: ae-6.r21.lsanca03.us.bb.gin.ntt.net (129.250.5.69) 4.297ms
8: ae-1.r20.snjsca04.us.bb.gin.ntt.net (129.250.6.11) 15.636ms asymm 9
9: ae-0.r21.snjsca04.us.bb.gin.ntt.net (129.250.2.97) 14.984ms
10: ae-1.r20.sttlwa01.us.bb.gin.ntt.net (129.250.3.38) 31.193ms asymm 11
11: ae-1.r04.sttlwa01.us.bb.gin.ntt.net (129.250.5.43) 32.170ms
12: xe-0-0-0-13.r04.sttlwa01.us.ce.gin.ntt.net (129.250.201.18) 31.844ms
13:

I don't know the internet plumbing well enough to explain it, but this is a tracert ping from Roseville, CA to SOC's server in LA.

I can't play due to rubber banding today so I started investigating.

Anyone got any explanations?
 
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jrmurph3

jrmurph3

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May 5, 2012
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Network congestion, server issues, ISP issues, faulty NIC, poor QoS. These are all contributing factors to poor connection. My original problem was that I was having huge lab spikes while only playing BF4 and everything else was fine. Until I tested other online games , I thought my NIC was dying.

DICE still has a lot of updating And optimizations to deploy. This includes network optimization. Just keep trying various servers until you get a good connection. Try to find the closest servers to you for possible lowest latency.
 
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