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windows 8.1 disconnects my USB drive

Last response: in Windows 8
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November 14, 2013 4:34:59 AM


After upgrading from 8 to 8.1 i face the problem where my 4 USB external hard drives get disconnected and reconnected every few minutes. If a drive is idle then windows disconnects it and if i need it then windows takes time to reconnect/wake it up. this is causing me a lot of issues and i already used the power management settings and disabled this feature on 8.1 but still the issue exists. I cannot pause a video for few seconds without having windows disconnecting the drive. I have 16 TB worth of Data and i am worried this stupid feature is going to ruin my drives.

I am grateful for any advice you can give me...

Thanks.
November 14, 2013 5:00:48 AM

Try reinstalling the motherboard chipset and usb 3.0 drivers.
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Best solution

November 14, 2013 5:31:49 AM

right click on start and select run > type devmgmt.msc > press enter >right click on each usb root hub and select properties > click the power management tab > uncheck box for "allow the computer to turn off this device to save power"


this will be fixed in the next round of windows updates
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November 14, 2013 6:20:12 AM

Thanks to both and already tried both solution with no results days ago. I was very happy with 8.1 for 15 minutes after upgrade and now i hate it with passion.
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December 12, 2013 2:27:34 AM

I refreshed my system back to Win 8 and i cannot be more happy. No more disconnections of hard drives. don't think i will be upgrading to 8.1 anytime soon.
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