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i dropped my samsung galaxy express but when i turn in on the light are on but the screen is completly black.how can i fix it?

Last response: in Cell Phones & Smartphones
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November 14, 2013 11:09:42 AM

The first thing to try when a mobile phone malfunctions is to turn it off (if it isn't), then pull the battery for at least a minute. Re-install the battery then try again.
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November 14, 2013 11:17:01 AM

Onus said:
The first thing to try when a mobile phone malfunctions is to turn it off (if it isn't), then pull the battery for at least a minute. Re-install the battery then try again.


how can i Re-install the battery?
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November 14, 2013 11:20:21 AM

Onus said:
The first thing to try when a mobile phone malfunctions is to turn it off (if it isn't), then pull the battery for at least a minute. Re-install the battery then try again.


then when i re-install the battery what can i do next?
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November 14, 2013 11:24:53 AM

Onus said:
The first thing to try when a mobile phone malfunctions is to turn it off (if it isn't), then pull the battery for at least a minute. Re-install the battery then try again.


can you plz tell me the best solution about my phone...thank you
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Best solution

November 14, 2013 11:28:16 AM

After you re-install the battery, turn it back on. If it works, great. If not, something may have been knocked loose inside. You may need to take it for repair.
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