- Nov 14, 2013
- 5
- 0
- 10,510
EDIT: Didn't mention it, but. YES, I did unplug my modem/router.
Also another website that I am unable to acces example. When trying to check out the DNS benchmark that is stickied on this forum, I get the same results as Skype,Twitch etc.
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Disclaimer: I am sure that I am a tech noob compared to a lot of you, There is a good chance I won't understand what you are talking about. Please elaborate fully. Also if the easiest option seems to be a windows wipe. I'm okay with that. Also, I'm not going to assume that all my problems are related. But because I am unsure, I am going to list everything that I have done and noticed.
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My issue started a few weeks ago when I noticed that my internet connection slowed almost 80%. What is usually around 80 Down/ 5 Up. Has been recently reduced to around 1.7 up and down. According to recent speed test done on "speedtest.com" as well as the speed test that was providing by my ISP.
I would like to point out that I am an online gamer.
During my last gaming session with my regular group of gamers, my skype refused to stay connected for any longer than 10-15 seconds of extremely laggy conversation. I uninstalled skype and attempted to reinstall it. When attempting to access "www.skype.com", i get a long wait before I am told that I am unable to access the network. After several hours of fooling around I came up with the following information:
I was unable to access "www.skype.com" on both my desktop and my MAC Book pro that I use for school. (This is what lead me to believe that I am posting this in the right forum)
However, I was able to access the skype community forums.
I encountered the same issue with another website "www.twitch.tv"
Where I was unable to access the main page, but had no problem accessing community forums through a google search.
Websites such as Gmail, google, youtube, facebook, Toms Hardware (Apparently
). All have no problems.
I began my troubleshooting as I usually do by entering safe-mode (Windows 8) and trying to see what could be throttling my internet connection from start-up.
Upon entering safe-mode and performing another speed-test. I noticed that my speed was performing as expected. 80 down 5 up. (Which is roughly what I pay for)(200$/month)(Canada)
I canceled the start-up of Akamai netsession, Curse Client, Steam. All of which were considered to have "high impact" on the start-up.
None of these seemed to effect my speed tests, or my ability to access the websites.
I run Kaspersky Pure 3.0 as my only form of protection.
When I disable the protection for kaspersky my speeds seem to be normal even when outside of safe-mode. However, I am still unable to access those sites. "Skype, Twitch" (Assuming others that I am unaware of)
At this point in time I am actually stumped. I run a Ethernet cable straight into my modem/router.
And when using my macbook I was using wifi.
-Thanks for all your help in advance!
-I will be checking this thread often but not spam checking it. So I apologize if I cannot answer questions on a timely bases ( But I shall try my best )
Also another website that I am unable to acces example. When trying to check out the DNS benchmark that is stickied on this forum, I get the same results as Skype,Twitch etc.
---------------------------------------------------------------------------
Disclaimer: I am sure that I am a tech noob compared to a lot of you, There is a good chance I won't understand what you are talking about. Please elaborate fully. Also if the easiest option seems to be a windows wipe. I'm okay with that. Also, I'm not going to assume that all my problems are related. But because I am unsure, I am going to list everything that I have done and noticed.
----------------------------------------------------------------------------
My issue started a few weeks ago when I noticed that my internet connection slowed almost 80%. What is usually around 80 Down/ 5 Up. Has been recently reduced to around 1.7 up and down. According to recent speed test done on "speedtest.com" as well as the speed test that was providing by my ISP.
I would like to point out that I am an online gamer.
During my last gaming session with my regular group of gamers, my skype refused to stay connected for any longer than 10-15 seconds of extremely laggy conversation. I uninstalled skype and attempted to reinstall it. When attempting to access "www.skype.com", i get a long wait before I am told that I am unable to access the network. After several hours of fooling around I came up with the following information:
I was unable to access "www.skype.com" on both my desktop and my MAC Book pro that I use for school. (This is what lead me to believe that I am posting this in the right forum)
However, I was able to access the skype community forums.
I encountered the same issue with another website "www.twitch.tv"
Where I was unable to access the main page, but had no problem accessing community forums through a google search.
Websites such as Gmail, google, youtube, facebook, Toms Hardware (Apparently
). All have no problems.I began my troubleshooting as I usually do by entering safe-mode (Windows 8) and trying to see what could be throttling my internet connection from start-up.
Upon entering safe-mode and performing another speed-test. I noticed that my speed was performing as expected. 80 down 5 up. (Which is roughly what I pay for)(200$/month)(Canada)
I canceled the start-up of Akamai netsession, Curse Client, Steam. All of which were considered to have "high impact" on the start-up.
None of these seemed to effect my speed tests, or my ability to access the websites.
I run Kaspersky Pure 3.0 as my only form of protection.
When I disable the protection for kaspersky my speeds seem to be normal even when outside of safe-mode. However, I am still unable to access those sites. "Skype, Twitch" (Assuming others that I am unaware of)
At this point in time I am actually stumped. I run a Ethernet cable straight into my modem/router.
And when using my macbook I was using wifi.
-Thanks for all your help in advance!
-I will be checking this thread often but not spam checking it. So I apologize if I cannot answer questions on a timely bases ( But I shall try my best )
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