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Computer freezes up requiring hard reset

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November 15, 2013 6:11:10 AM

Two weeks ago my computer froze during a movie that was being played via windows media player. I had to hard reset in order to fix it. I figured at the time It was a video driver, so I uninstalled it and went back to an older one. That seemed to fix it for like, a week or two. Then, yesterday it started freezing out of nowhere. When I would log into Skype, try and load mine craft, windows media player, gta iv. Then it stopped for a couple hours and I turned my computer off and went to bed. I turned my computer on this morning and it's been freezing on start up and in the login screen. I managed to log into my profile when it froze up again. I gave SafeMode a try and so far it has worked flawlessly. I kind of think its graphics card/driver problem.

Gateway Computer
Windows 7
4gb ram
Asus GTX 660 TI
650w psu
i3 540 @ 3.07 GHz (4 CPUs) ~ 3.1GHz

nvidia driver: 327.23 (wtf, last time I checked this was 314 something.)
November 15, 2013 6:48:24 AM

Hi Braiden - based on what you've said I can see why you think it might be video related as changing the driver seemed to help for a while. But I get the feeling that you have other reasons for expecting a GC or GC driver problem. Can you give any more detail?

Also, probably a silly question, but before you removed the first driver did you check it was the most recent updated version?
Cheers
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Cheers
D
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November 15, 2013 6:55:55 AM

ChillaxedUpgrader said:
Hi Braiden - based on what you've said I can see why you think it might be video related as changing the driver seemed to help for a while. But I get the feeling that you have other reasons for expecting a GC or GC driver problem. Can you give any more detail?

Also, probably a silly question, but before you removed the first driver did you check it was the most recent updated version?
Cheers
D


Cheers
D


It's still happening even after going to an older driver. I figured it was a GC problem because everything froze up, the display and everything. My razer mouse would stop going blue, i could tap caps lock and it wouldn't light up on my keyboard.

It works just fine in safemode.

Oh and yes, it was the most recent
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Best solution

November 16, 2013 6:05:40 AM

Ok, I'm no expert but have dealt with crashing PCs several times. If I was in your situation I'd probably try a system restore to the time when it was ok. If that didn't work or wasn't possible, I'd try some elimination. If you can get it to keep running long enough in normal mode, try a cpu temperature monitor program to make sure the cpu isn't cutting out from overheating. Can't imagine it's this but good to be sure. My ASUS GC came with temperature monitoring software. Would be good to check that too if you can. If you can get your hands on a different graphics card you could try a swap and see if the new one works.

This is all assuming it's not in warranty - guess that's a safe assumption!

Well, like I said, I'm not an expert - sorry I can't help more. Anyone else got anything better? Experts?

Hope you figure this out Braiden.
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