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keyboard and mouse stopped working after pc restart

Last response: in Motherboards
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November 15, 2013 11:10:44 AM

My keyboard and mouse stopped working after the computer reported it was "attempting repairs" and restarted because of a program that was not closed properly before computer was shut off,I tried them in all usb ports,none works and I even got a new mouse because I thought it was the problem and the screen will not change to the desktop screen. What should I do?

a b V Motherboard
November 15, 2013 11:33:21 AM

Do any USB ports work with any devices?
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November 15, 2013 12:26:04 PM

anonymous1 said:
Do any USB ports work with any devices?


No
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Best solution

a b V Motherboard
November 17, 2013 9:59:18 AM

Sounds like the USB controller has lost it's driver (or failed) does this computer have a PS2 port that you could attach a older keyboard to? if so I would using the keyboard enter the device manager and remove the USB controller and restart.
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