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keyboard and mouse stopped working after pc restart

My keyboard and mouse stopped working after the computer reported it was "attempting repairs" and restarted because of a program that was not closed properly before computer was shut off,I tried them in all usb ports,none works and I even got a new mouse because I thought it was the problem and the screen will not change to the desktop screen. What should I do?
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More about keyboard mouse stopped working restart
  1. Do any USB ports work with any devices?
  2. anonymous1 said:
    Do any USB ports work with any devices?


    No
  3. Best answer
    Sounds like the USB controller has lost it's driver (or failed) does this computer have a PS2 port that you could attach a older keyboard to? if so I would using the keyboard enter the device manager and remove the USB controller and restart.
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