Hello,
My computer will no longer recognize my 3.0 usb external drive when plugged into a 3.0 usb port. It will recognize it in a 2.0 port, and it will recognize 2.0 usb devices in a 3.0 port. I have tested the external drive using the 3.0 ports on my laptop and they work fine. The problem is not with the harddrives but something is wrong with my desktops usb 3.0.
I have updated the drivers for the external hard drive with no luck.
Please help
Edit-If you need the full specs of my computer in order to fix this problem, please feel free to ask.
My computer will no longer recognize my 3.0 usb external drive when plugged into a 3.0 usb port. It will recognize it in a 2.0 port, and it will recognize 2.0 usb devices in a 3.0 port. I have tested the external drive using the 3.0 ports on my laptop and they work fine. The problem is not with the harddrives but something is wrong with my desktops usb 3.0.
I have updated the drivers for the external hard drive with no luck.
Please help
Edit-If you need the full specs of my computer in order to fix this problem, please feel free to ask.