PC shuts itself off(only windows)

Hi,
I have a laptop with core 2 duo processor. From last 15 days my lap showing me weird things.when its working on windows(xp/win,8), it shuts itself off. When I start it in safe mode it is running fine. Sometimes it shuts off while booting. It does not make sence to me.

So I checked it with Fedora&Ubuntu. Both are running fine.

If it is a heat problem .. then why its working fine with linux?
Even in safe mode....

Somebody please tell me how to solve this issue.

Thanks in advance.

Regards,
Sayampu
3 answers Last reply
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  1. sounds like a video or memory problem. not sure what you mean by showing you weird things. try blowing out the air vents if you haven't done so already.

    i am not sure how to get to this tool in windows 8 but there is a memory diagnostic tool you can download from windows update site you will have to search the knowledge base for if you can't find it.

    other wise under administrator tools for windows 8 there should be a memory diagnostic. if your memory checks out with the memory diagnostic tool then most likely your video is dying or overheating. the fan might be dying for it or needs new thermal paste applied. i don't know what laptop your using but older laptops with the nvdia geforce 7300 chipsets are a well known issue for burning out early and there was a major class action lawsuit over it in 2009
  2. Hi f14,

    Thanks for your time. I tried with memory diagnose tool but it has got nothing.It might be a problem thermal paste as you said. But Linux os is working fine with out issue. Why did I get this behavior for windows only? Is there any reason for this.. plz help me on this.

    BTW, I have HP lap having core 2 duo processor and it doesn't have graphic card.
    Exact model : HP 6530s
    Thanks.. sayampu


    f-14 said:
    sounds like a video or memory problem. not sure what you mean by showing you weird things. try blowing out the air vents if you haven't done so already.

    i am not sure how to get to this tool in windows 8 but there is a memory diagnostic tool you can download from windows update site you will have to search the knowledge base for if you can't find it.

    other wise under administrator tools for windows 8 there should be a memory diagnostic. if your memory checks out with the memory diagnostic tool then most likely your video is dying or overheating. the fan might be dying for it or needs new thermal paste applied. i don't know what laptop your using but older laptops with the nvdia geforce 7300 chipsets are a well known issue for burning out early and there was a major class action lawsuit over it in 2009
  3. try going to the HP site and following their instructions for the diagnostic hardware test.

    http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=3687644&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c01443317-10%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    if nothing further turns up try downloading GPU Z and run that for some system video specs and performance report

    http://www.techpowerup.com/gpuz/

    is the fan running all the time? is it running all the time while on a/c power?
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