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Help! Crossfire causing games to crash

Tags:
  • Crash
  • AMD
  • Crossfire
  • Games
  • Graphics
  • Graphics Cards
  • Radeon
Last response: in Graphics & Displays
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November 17, 2013 12:27:45 AM

Just the other day I was having no problems with my new crossfire set up. I went to play fary cry 3 and now I get crashes after just a few minutes of playing. Went back to bf4 and now it crashes as well. I dont know whats going on. I did download the new beta of MSI afterburner. My temps or cool, never really above 60 for either card, and the cards are not hitting max load when the crash occurs. Sometimes the crash is black screen sometimes it is direct x error, sometimes I have to hard reset. I really dont think its my power supply it is crossfire certified with a 62 amp rail. I tried a whole bunch of far cry 3 specific solutions and they seemed to work but then after I got past the first mission it started again. Thats when i loaded up bf4 and it started on that game too. Can anyone help me please?

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a c 114 À AMD
a c 156 U Graphics card
November 17, 2013 12:35:26 AM

Far Cry 3 is a crashy game but it's because of other things, not the video cards. Having said that, BF4 shouldn't be crashing and I don't have that issue with my twin HD 7970s in crossfire. Maybe, just MAYBE you could tell us what your cards are and what your driver version is? And while you're at it, why are you so certain that Crossfire is the problem? As I said, I use crossfire and I generally get over an hour of gameplay in Far Cry 3 and all it does is freeze and then I run it again.

Here's the Steam thread on Far Cry 3's crashiness:
http://steamcommunity.com/app/220240/discussions/0/8469...
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November 17, 2013 12:37:13 AM

Avro Arrow said:
Far Cry 3 is a crashy game but it's because of other things, not the video cards. Having said that, BF4 shouldn't be crashing and I don't have that issue with my twin HD 7970s in crossfire. Maybe, just MAYBE you could tell us what your cards are and what your driver version is???


Yea, sorry. 2 MSI 7650 Twin Frozr OC drivers are 13.11 beta9.2
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November 17, 2013 12:56:54 AM

When I disable crossfire I get no crashes
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a c 114 À AMD
a c 156 U Graphics card
November 17, 2013 1:07:28 AM

koof513 said:
Avro Arrow said:
Far Cry 3 is a crashy game but it's because of other things, not the video cards. Having said that, BF4 shouldn't be crashing and I don't have that issue with my twin HD 7970s in crossfire. Maybe, just MAYBE you could tell us what your cards are and what your driver version is???


Yea, sorry. 2 MSI 7650 Twin Frozr OC drivers are 13.11 beta9.2


koof513 said:
When I disable crossfire I get no crashes

Ah yes, ok, I see now. I had a similar problem with the Powercolor PCS HD7870XT cards. They ran fine alone but when crossfired, all hell broke loose. It happened with four straight cards. When used alone they were perfect, but crossfired they were a nightmare. You know what the problem was? The cards were defective. Crossfire wasn't the problem, those specific cards were. Sometimes you get a card that doesn't like to run in a multi-GPU setup. There are lots of cards like this but most fly under the radar because most people never run multi-GPU configurations so the issue never shows itself. Here is the problem you're having; one (or both) of your cards has this flaw. The only way to know is to take the card you just got back to where you bought it from and have them test it. If that card is clean, then the card you already owned is the culprit. I've seen it with both AMD and nVidia cards with equal frequency because I used to work at Tiger Direct. It really sucks, I know, but the good news is that you have a 33% chance that it's the new card and a 33% chance that it is the card you already own. That's a 66% chance that it will be resolved with either an exchange or an RMA. If it's BOTH cards, then simply send the older one in for an RMA and exchange the newer card at the store. Make sure that they test the next card for crossfire issues before you take it home. Sooner or later, everything will be fine. That I can guarantee 100%. :D 
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November 17, 2013 1:11:18 AM

Well let's hope microcenter does this testing. I'm very upset . The crossfire setup was working beautifully when I ran initial tests
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a c 114 À AMD
a c 156 U Graphics card
November 17, 2013 1:58:39 AM

koof513 said:
Well let's hope microcenter does this testing. I'm very upset . The crossfire setup was working beautifully when I ran initial tests

I'm sure that they do. I've never seen a store that sells video cards that doesn't have a tech department. Keep in mind that I am proof that crossfire works when the cards are good. I ran two HD 4870s for almost 5 years and I'm running two HD 7970s now. No issues with either set. That proves that crossfire isn't the culprit.
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November 17, 2013 2:20:51 AM

Well I uninstalled and reinstalled drivers. Everything seems normal. I must have damaged driver installation somehow. I'm guessing it was when steam installed redistributes for baldur's gate 2 enhanced edition. Hopefully the problem doesn't return and if it does I hope a driver reinstall will work again

Update: I was overclocked too high. dropped my clocks down to 1125/1400 and I'm running just fine. Reinstalling the drivers did help though. U were tight after all it was not the crossfire. I was jumping to conclusions.
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a c 114 À AMD
a c 156 U Graphics card
December 24, 2013 9:19:20 AM

Yeah, I think that your omission of the fact that you were overclocking the cards also might have caused some confusion. LOL

No matter, I'm glad it's working now and thanks for the best answer! :D 
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