- Nov 17, 2013
- 2
- 0
- 10,510
I recently got a Hp touch smart laptop but after a failed recovery attempt when I turn it on after ages it says windows didn't install properly , try again but ii can't seem to get the system to boot into recovery.. I'm willing to get another windows 8 cd but will it boot into life or just loop to the blank screen of death again ?
IT isn't my strongest point , any advise would be so appreciated .
History, it was brought new in September and after It received a virus by email it had to be reset or recovered with the help of hp support. There was problem during the recovery process and it switched off . The hp support program installed on my laptop advised go into recovery and reset !!
Technology is my Achilles heal , please forgive the complete lack of knowledge .
IT isn't my strongest point , any advise would be so appreciated .
History, it was brought new in September and after It received a virus by email it had to be reset or recovered with the help of hp support. There was problem during the recovery process and it switched off . The hp support program installed on my laptop advised go into recovery and reset !!
Technology is my Achilles heal , please forgive the complete lack of knowledge .
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